Tiffany Duncan
Brownsburg,IN
Summary
Experienced with pharmaceutical production processes and regulatory compliance. Utilizes expertise in operating and maintaining production equipment to ensure product quality. Strong understanding of GMP guidelines and their application in daily operations.
Overview
25
25
years of professional experience
Work History
Nuclear Pharmaceutical Production Technician
Cardinal Health
12.2024 - Current
- Assisted in developing new operational procedures, ensuring efficiency while maintaining compliance with regulatory standards.
- Conducted routine maintenance on production equipment, minimizing downtime due to malfunctions or repairs.
- Safeguarded company intellectual property by maintaining strict confidentiality regarding proprietary formulas and processes used in pharmaceutical manufacturing operations.
- Maintained a high level of cleanliness and safety within the production area, adhering to strict FDA guidelines.
- Documented all aspects of the manufacturing process accurately, contributing to detailed batch records essential for quality control and traceability purposes.
- Troubleshot problems encountered during the manufacturing process quickly, minimizing delays and ensuring smooth continuation of operations.
- Completed comprehensive training programs to stay up-to-date on industry advancements and best practices for pharmaceutical production.
- Actively participated in ongoing training and professional development opportunities to further enhance technical knowledge and skills related to pharmaceutical production.
- Supported continuous improvement initiatives by providing feedback on current processes and offering suggestions for potential enhancements.
- Performed thorough inspections of incoming materials prior to use in order to guarantee that they met established quality standards before being incorporated into the production process.
- Improved overall product quality by conducting thorough inspections and making necessary adjustments during the production process.
- Streamlined workflow by implementing lean manufacturing techniques, resulting in increased productivity.
- Collaborated with Quality Assurance teams to identify and address any discrepancies in product quality.
- Provided support during regulatory inspections by presenting accurate documentation and offering clear explanations regarding production processes, ensuring full compliance with industry standards.
- Enhanced production efficiency by optimizing pharmaceutical manufacturing processes and equipment.
- Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
- Troubleshot and solved process equipment problems to minimize production downtime.
Assembly Group Lead
Allison Transmission
05.2017 - 11.2024
- Complex assembly work on a variety of ordnance and commercial transmission, converters, subassemblies, etc.
- Utilizes precision measuring gauges and production machinery effectively.
- Performed quality checks on product quantity, condition, and part numbers.
- Supports cell rotation
- Loading and unloading trucks – which requires a careful operator to avoid damage to commercial vehicles as well as plant equipment
- Verify proper functioning of production line to uphold standards of part production.
- Break down defective parts and assess where problem arose for swift resolution to prevent further delay
- Provide support to all assemblers if needed and to resolve any issues that may arise from the machine functioning to errors that can occur throughout the production process
- Troubleshoot machine repairs, oversee the completion of maintaince and implanment work arounds to maintain the line is still running/producing at maximum capacity
Customer Service Representative
Anthem
05.2016 - 05.2017
- Acted as a trusted advisor and educator to potential, existing, & previous clients
- Guide both members and providers towards a common goal
- Monitor guidance and or updates from CDC and state officials as need to report to the office on a monthly or quarterly basis for team meetings or engagement activities.
- Complete new daily responsibilities and resolve any previous pending task
Client Support Coordinator
Eli Lilly
02.2014 - 03.2016
- Participate in the implementation and continuous improvement of supply chain processes in Indianapolis Device Manufacturing.
- Facilitate the monthly cross-functional Sales and Operations (S&OP) meeting to review key performance indicators, flag risks and identify opportunities to meet business objectives
- Identifying and flag supply issues, collaborating with global/regional/local teams to manage and mitigate any supply shortage.
- Collaborate with global supply teams to develop supply chain strategies, bringing innovation and integrated solutions to the network
- Develop scenarios planning analysis to inform capacity decisions, portfolio optimization and projects planning
Project Manager
Covance
06.2000 - 02.2014
- Responsible for tracking study timelines by closely interacting with internal/external stakeholders (study sites, vendors, committees, etc.) in support of clinical study objectives
- Monitoring, tracking, and resolving system holds while maintaining current status updates to all associated parties for particular study
- Updating the database with appropriate information and informing personnel of additional testing needs
- Ensures the investigators needs are explored prior to implementation of new processes and procedures
- Act as a liaison for both internal and external clients
Education
Associates Degree - Business Administration Management
Indiana Institute of Technology
Fort Wayne, INSkills
- Data Management
- Microsoft Office
- Business Processes
- Project Coordination
- Liaison for Manufacturing & Support Groups
- Training & Development
- Safety Auditing
- Regulatory Requirements
- Analytical Skills
- Problem Solving
- Customer Service
- Interpersonal Skills
- Developing Department Goals/Objectives
- Transferable Skills
- Conflict Management
- Business Strategy
- Microsoft Outlook
- Strategic Planning
Timeline
Nuclear Pharmaceutical Production Technician
Cardinal Health
12.2024 - Current
Assembly Group Lead
Allison Transmission
05.2017 - 11.2024
Customer Service Representative
Anthem
05.2016 - 05.2017
Client Support Coordinator
Eli Lilly
02.2014 - 03.2016
Project Manager
Covance
06.2000 - 02.2014
Associates Degree - Business Administration Management
Indiana Institute of Technology
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