Jacob Engelson
Boise,ID
Summary
Being raised in a rural county (Pendleton Oregon ) I was only taught to benefit the les s fortunate and to help anyone to the best of my ability. On my days off from work, I love immersing myself in the agricultural landscape,, I thoroughly enjoy taking the time to meet multiple individual farmers from the border of Washington al the way to the border of nevada. Solely based on the acceptance ot work on the farm p exchange free, work (free labor) to have the accessibility to waterfowl hunt on the property. I've grown to meet a lot of different kinds of people doing the things that I enjoy to do alone. That is why I desire jobs that have to deal with the rural country folk. I am great with al kinds of people, Ido not sugar coat anything. especially ni the regards of money or land. Im' ambitious ot learn something new everyday and wil do whatever it takes to be a unique member to any team. It is built into me to be competitive and always want the best outcome for me and the pothers around me!
Overview
6
6
years of professional experience
Work History
Supervisor
Idaho Simplot Plant
Caldwell, USA
01.2020 - 04.2021
- Maintained a clean and safe work environment.
- Operated Wexxar palletizers and Fastback machines.
- Maintained consistently high standards for product and service.
- Clean and sanitized spud lines, and freezers.
- Worked with human-machine interfaces.
- Plastic welding on high-capacity belts.
Supervisor
Meridian Design Center
Meridian, USA
09.2019 - 01.2020
- Provide service to customers in a friendly, and efficient manner.
- Maintain a clean and safe work environment.
- Meets any special or specific customer needs.
- Ensure high quality of product and service at all times.
- Supervised a team of 10 or more individuals.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely responses to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment, conducive to productivity.
Lead Installer
Rock Hard Granite
Boise, USA
01.2017 - 09.2019
- Interacting with customers, assessing their needs and preferences, and making recommendations.
- Ensure regular cleaning and maintenance of tools and work space.
- Remodeling homes.
- Framing
- Consult with clients to ensure the correct renovations.
- Installation of kitchen cabinets and windows.
- Installed drywall panels.
- Delivered outstanding customer service in high-demand settings.
- Collaborated with team members to drive customer satisfaction.
- Installed granite countertops.
- Managed and performed intricate fabrication tasks.
Tire Technician
06.2015 - 08.2016
- Provided excellent customer service in a fast-paced environment.
- Worked within a team to ensure customer satisfaction.
- Maintained updated knowledge of new techniques or industry advancements to increase personal performance.
Skills
Deescalating high intense situations Interpersonal
Analytical thinking Sales expertise
Customer relationship management (CRM)
Customer service
Time management Critical thinking
Conflict resolution skills Rural Skills
Expert problem solving Cal management
Lead generation
Problem-solving
Multitasking and organization
Timeline
Supervisor
Idaho Simplot Plant
01.2020 - 04.2021
Supervisor
Meridian Design Center
09.2019 - 01.2020
Lead Installer
Rock Hard Granite
01.2017 - 09.2019
Tire Technician
06.2015 - 08.2016