Tiffany Finn
Auburndale,FL
Summary
Hardworking and reliable employee focused on going above and beyond to support team and service customers. Trained in customer service and offering top-notch abilities. Motivated to continue to learn and grow as a customer service professional. Also very dependable with excellent time management.
Overview
13
13
years of professional experience
Work History
Summer Camp Manager
Davis Dance Room
06.2023 - 07.2023
- Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
- Offered campers compassionate support for personal and social issues, helping each develop positive skills for dealing with interpersonal conflicts.
- Oversaw team of counselors and support team members.
- Arranged packed activity schedule with numerous activities, crafts and learning opportunities.
- Kept track of all book keeping in regards to payments for camp as well as field trips for 45 families.
Pharmacy Technician
CVS Pharmacy
02.2022 - 05.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Underwriter
GEICO
06.2017 - 09.2021
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Made approval and denial recommendations by determining accurate risk levels.
- Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Supported review, acceptance or denial of new or renewal business after carefully reviewing all information.
- Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
Front End Supervisor
Winn-Dixie
06.2010 - 06.2017
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored the safe and cash drawers in checkout stations to verify adequate cash supply.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Education
Some College - Accounting
Polk State College
Winter Haven, FLHigh School Diploma -
Auburndale Senior High School
Auburndale, FL06.2011
Skills
- Design Coordination
- Safety Requirements
- Motivational Communication
- Accounting Records
- Renewing Policies
- Automated Underwriting Systems
- Evaluate Possible Losses
- POS Terminal Operation
- Hospitality Service
Timeline
Summer Camp Manager
Davis Dance Room
06.2023 - 07.2023
Pharmacy Technician
CVS Pharmacy
02.2022 - 05.2023
Underwriter
GEICO
06.2017 - 09.2021
Front End Supervisor
Winn-Dixie
06.2010 - 06.2017
Some College - Accounting
Polk State College
High School Diploma -
Auburndale Senior High School
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