TIFFANY FLAMING
Livingston,CA
Summary
HIGHLY SKILLED L&D MANAGEMENT & ORGANIZATIONAL DEVELOPMENT LEADER TRAINING NEEDS ANALYSIS | STRATEGIC THINKING | CONTINUOUS IMPROVEMENT Goal-oriented professional with 13+ years of experience developing global learning and development initiatives, as well as delivering advisory support on organization development and change management. Demonstrated success in transforming struggling leaders by coaching them on effectively navigating team-specific issues and providing leadership development. Success in transitioning learning & development for 1500+ employees of an organization. Instrumental in relationship building, client training, learning content delivery, instructional design, and development of training materials, as well as L&D strategy execution to strengthen organizational development efforts.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Leadership and Organizational Development Consultant
KENDO BRANDS
01.2018 - Current
- Act as a trusted advisor to senior leaders on team coaching, organizational development, team development, root cause analysis, and team coaching pertaining to supply chain, retail, and manufacturing operations
- Conduct comprehensive needs assessment and design new solutions such as virtual and in-person workshops that better equip the organization to face current and future developmental challenges, as well as attain leader-specific goals
- Conduct workshop retrospectives by leading follow-up meetings
- Contribute extensively to facilitating Kendo in becoming a strengths-based organization by conducting extensive and growth-focused strengths coaching for individuals and teams
- Design customized events to support the company’s individual and team coaching goals while developing and consulting on organizational change interventions to address complex issues within and between teams
- Enhance understanding of organizational leaders on organizational and team challenges by designing and facilitating on and off-site events for them and conversations to highlight and discuss common goals.
Organizational Effectiveness Consultant - Contract
DELTA DENTAL
03.2022 - 09.2023
- Deliver consultative support and implement people-centric talent management and organizational effectiveness solutions to solve complex organizational challenges and meet critical talent development needs
- Translate strategic initiatives into actionable plans, anticipate and eliminate responses, and produce detailed change management plans comprising of communications, training, and HR involvement to support people functions of the organization
- Facilitate successful culture change projects by teaming up with Communication and L&D professionals, developing strategies, and producing necessary material that aids front-line leaders in conducting change-specific discussions
- Serve a diverse clientele by planning and deploying enterprise talent management programs focused on driving excellence across cultural change, staff engagement, compensation, performance management, talent reviews, and succession planning
- Act as the subject matter expert for talent management, succession planning, program development and deployment, and risk elimination across organizational functions; support business priorities by creating people programs, initiatives, and growth tactics
- Deliver viable HR solutions while brokering HR Center of Excellence and functioning in a key role as a trusted advisor to client partners; increase organizational sustainability by providing leadership development and coaching to partners.
- Performed needs and cultural evaluations to strengthen improvements at all organizational levels.
- Devised and optimized human resources processes, practices and program initiatives.
Leadership Development Specialist
HILMAR CHEESE COMPANY
06.2016 - 10.2021
- Led strategy, design, evaluation, and facilitation for leadership development initiatives to transform and optimize learning for over 1,500 employees and align their developmental objectives with business needs
- Teamed with business partners to determine team-specific needs and develop strategies to reach the target audience and facilitate effective user adoption of key programs
- Researched and produced learning strategies to increase leadership capabilities, skills, and capacity and facilitate cultural assimilation of the workforce employed at Hilmar Cheese Company and Hilmar Ingredients
- Piloted the roll-out of the organization’s first LMS and web-based learning resources
- Planned, created, and delivered leadership content, coached and facilitated struggling leaders in effectively connecting with and directing their teams and leaders, as well as ensuring access to the content by the front-line staff/leaders
- Designed and managed Learning and Development programs that focused on succession planning, talent sourcing, superior onboarding, employee development, and career advancement of aspiring leaders to cater to the organization’s emerging needs
- Optimized and facilitated access to learning and real-time reporting, eliminated risks related to regulatory compliance deficiencies, and minimized costs in addition to developing leadership capacity and enhancing organizational flexibility
- Integrated the latest industry trends and virtual/web-based learning resources into programmatic offerings and facilitated the best positioning of virtual learning offerings
- Provided employees with opportunities to learn, grow and take on greater responsibility by determining specific team needs, delivering measurable performance outcomes, and presenting learning/non-learning solutions to maximize ROI
- Cultivated long-term relationships with people from diverse backgrounds and administered data-driven appraisal of development programs to optimize effectiveness and benefit.
Trainer
GAP, INC, Western
01.2012 - 01.2016
- Conducted comprehensive training needs analysis to identify knowledge and skills gaps across all levels of leadership, set objectives for the training program, and aligned training content with organizational needs
- Planned and organized multiple community service events such as food drives, Adopt-a-Family, and Phoenix AIDS Walk while serving on the action committee
- Acted as a Facilitator for Gap, Inc’s This Way Ahead youth job readiness program in both SF and AZ
- Increased team efficiency and productivity by developing and deploying a scalable engagement program for the night shift
- Achieved the most productive mix of talent around the world by conducting and coordinating virtual and in-person training for supervisors across call and fulfillment centers
- Met business needs and ensured a positive onboarding experience for seasonal merchandise handlers in partnership with the HR and operations teams
- Enabled the teams in identifying and eliminating performance gaps by introducing new performance reviews and change management processes throughout the organization
- Facilitated success, sustainability, and leadership content for the Floor Trainer Program and Supervisor60 Program by creating compelling content, training tools, and new training materials including orchestrating New Employee Orientation
- Restructured and established a new hire training process to boost employee engagement and increase understanding and awareness of organizational policies
- Led a team of Floor Trainers who onboarded new and seasonal employees and trained them.
Hiring & Training Manager
Old Navy San Francisco Flagship Store, Gap, Inc
01.2009 - 01.2012
Education
Master of Arts - Organizational Leadership
LEWIS UNIVERSITY
Romeoville, IL2020
Master of Arts - Music/Theology
GOLDEN GATE BAPTIST THEOLOGICAL SEMINARY
Mill Valley, CA2001
Bachelor of Arts - Music/Theology
GRAND CANYON UNIVERSITY
Phoenix, AZ1996
Skills
- L&D Solutions Learning Content Development Performance Management
- Talent Management Coaching & Mentoring L&D Growth Planning Instructional Methodology
- Strategic Mindset Communication & Facilitation Analytical & Critical Thinking Global Content Development &
- Delivery Learning Experience Delivery/Enhancement Strategic Planning Succession Planning Employee Engagement
- Training Concepts & Tools e-Learning Solutions Coordination Leadership Development Team Development
Certification
- Certified Gallup CliftonStrengths Coach,
- Certified Facilitator - InsideOut Coaching
- Certified Facilitator - Situational Leadership II
Timeline
Organizational Effectiveness Consultant - Contract
DELTA DENTAL
03.2022 - 09.2023
Leadership and Organizational Development Consultant
KENDO BRANDS
01.2018 - Current
Leadership Development Specialist
HILMAR CHEESE COMPANY
06.2016 - 10.2021
Trainer
GAP, INC, Western
01.2012 - 01.2016
Hiring & Training Manager
Old Navy San Francisco Flagship Store, Gap, Inc
01.2009 - 01.2012
Master of Arts - Organizational Leadership
LEWIS UNIVERSITY
Master of Arts - Music/Theology
GOLDEN GATE BAPTIST THEOLOGICAL SEMINARY
Bachelor of Arts - Music/Theology
GRAND CANYON UNIVERSITY