Tiffany Flintroy
Summary
Highly experienced professional with the proven ability to lead and prepare employees for success. My objective is to obtain the position of Supervisor and provide proficiency in communication, process improvements and engagement while ensuring the branch and company surpasses targets and achieve its mission..
Overview
15
15
years of professional experience
Work History
MSR Mentor- CCO Account Services
Navy Federal Credit Union
09.2018 - Current
- Navigating difficult conversations
- Providing coaching and constructive feedback
- Tier 1 Assist- SME; providing guidance and resources
- Engagement
- Regularly assessed progress and provided feedback to support continued development.
Assistant Manager
McDonald's
01.2009 - 09.2018
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Education
Medical Assistance -
Fortis College
Pensacola, United States06.2014
High School Diploma -
Clarke County High School
Grove Hill, AL05.2005
Skills
- Written Communication
- Skill Development
- Time management abilities
- Active Listening
- Member Focus
- Drive for results
Accomplishments
SSP Award 2019 and 2023
Timeline
MSR Mentor- CCO Account Services
Navy Federal Credit Union
09.2018 - Current
Assistant Manager
McDonald's
01.2009 - 09.2018
Medical Assistance -
Fortis College
High School Diploma -
Clarke County High School
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