Tiffany Frey
Shawnee,KS
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
11
11
years of professional experience
Work History
Dispensary Lead Pro
The Forest
02.2025 - Current
- Deliver patient-centric service by addressing inquires and resolving issues with professionalism and empathy
- Accurately process point-of-sale transactions, ensuring order accuracy and compliance
- Execute opening/closing procedures, investigating variances,and reporting findings to management
- Lead pre-shift meetings to discuss current day promos, expectations, and current events in the area
- Maintain comprehensive knowledge of all cannabis product offerings to effectively match products with patients needs and preferences
- Adapt to varying sales volumes while maintaining a patient-first approach, ensuring a welcoming and informative environment
- Restock and organize packaging supplies to support efficient dispensing operations
Lead Manager
Whatabuger
11.2023 - 02.2025
- Built a high-performance team culture through effective leadership techniques such as coaching, mentoring, and empowerment.
- Boosted team productivity by implementing efficient project management strategies.
- Evaluated employee performance regularly, offering constructive feedback and creating tailored development plans for continuous improvement.
- Collaborated with cross-functional teams to develop innovative solutions that addressed complex business challenges.
- Managed multiple high-priority projects simultaneously, ensuring timely completion of each without compromising quality.
Customer Service Cashier
Joe's Kansas City BBQ
01.2022 - 11.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Receptionist Titling Accounting Fleet Management
McCarthy Chevrolet
03.2019 - 08.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Accounts Receivable Clerk
Lakeland Engineering
08.2018 - 03.2019
Stock Room Associate
Faultless Linen
12.2017 - 06.2018
Office Manager
Joe's Cabinet Shop
10.2014 - 03.2017
Education
High School Diploma -
Shawnee Mission East
Shawnee, KSAssociate of Science - Business Administration And Management
Colorado Technical University
Online03-2026
Ultimate Medical Academy
11-2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Critical thinking
- Organization and time management
- Multitasking Abilities
- Excellent communication
- Problem resolution
- Decision-making
Timeline
Dispensary Lead Pro
The Forest
02.2025 - Current
Lead Manager
Whatabuger
11.2023 - 02.2025
Customer Service Cashier
Joe's Kansas City BBQ
01.2022 - 11.2023
Receptionist Titling Accounting Fleet Management
McCarthy Chevrolet
03.2019 - 08.2020
Accounts Receivable Clerk
Lakeland Engineering
08.2018 - 03.2019
Stock Room Associate
Faultless Linen
12.2017 - 06.2018
Office Manager
Joe's Cabinet Shop
10.2014 - 03.2017
High School Diploma -
Shawnee Mission East
Associate of Science - Business Administration And Management
Colorado Technical University
Ultimate Medical Academy
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