Tiffany Fritz
Garrison,IA
Summary
Customer service professional prepared for leadership role in operational management. Proven track record of improving team efficiency and ensuring high standards of customer service. Known for strong collaboration and adaptability in dynamic environments. Skilled in conflict resolution and staff training with results-driven mindset.
Experienced management professional prepared to excel in this role. Strong focus on team collaboration and achieving results. Reliable and flexible with changing needs. Skilled in leadership, problem-solving, and effective communication. Employers value adaptability, accountability, and strategic thinking.
Overview
5
5
years of professional experience
Work History
2nd Assistant Manager
McDonald's
06.2020 - Current
- Assisted the store manager in overseeing daily operations, including inventory management, staff scheduling, and customer service
- Trained and mentored new team members on company policies, procedures, and customer service standards
- Managed cash handling procedures, ensuring accuracy and compliance with company policies
- Ensured compliance with all safety regulations by conducting regular inspections of equipment and facilities
- Monitored inventory levels and placed orders to maintain optimal stock levels while minimizing waste
- Assisted in conducting interviews and hiring qualified candidates for open positions within the store
Education
High school -
Benton Community Senior High School
Van Horne, IA05.1999
Skills
- Food preparation
- Cashiering
- Management
- Cash handling
- Customer service
- Administrative experience
- Communication skills
- Store management
- POS
- Cash register
- Leadership
- Organizational skills
- Supervising experience
- Sales
- Customer service focus
- Delegation
- Employee engagement
- Problem-solving
- Time management
- Multitasking and organization
- Team collaboration
- Team leadership
- Team motivation
- Adaptability and flexibility
- Verbal and written communication
- Scheduling and planning
- Strategic thinking
- Money handling
- Decision-making
- Workplace safety compliance
- Customer relations
- Staff training and development
- Employee supervision
- Team building
- Coaching and mentoring
- Conflict resolution
- Recruitment and hiring
- Operations management
- Goal setting
- Staff management
- Workload management
- Task delegation
- Employee performance evaluations
- Staff supervision
- Product and service sales
- Inventory management
- Policy enforcement
- Recruiting and interviewing
- Sales reporting
- Sales strategies
- Employee scheduling
- Retail operations
- Sales growth
- Staff development
- Performance evaluation
- Customer relationship management (CRM)
- Employee performance evaluation
- Orientation and training
- Negotiation
- Performance reviewing
- Cost control
- Retail operations management
- Compliance
- Financial management
- Cost reduction
- Business development
- Business administration
- Promotional planning
- Reporting and documenting
- Customer service and satisfaction
- Orientating and training
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Computer skills
- Active listening
- Effective communication
Languages
English
Full Professional
Interests
- Mindfulness Practices
- Regularly practice mindfulness and meditation for overall wellness
- Passionate about balancing physical health with mental and emotional wellness
- Road Trips
- Watching Movies and TV Shows
- I enjoy helping others and giving back to the community
- Personal Development and Self-Improvement
- Camping
Timeline
2nd Assistant Manager
McDonald's
06.2020 - Current
High school -
Benton Community Senior High School