Tiffany Galehouse
Lakeville,OH
Summary
Well-qualified REALTOR® and sales professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
10
10
years of professional experience
Work History
Licensed Realtor
Howard Hanna Real Estate Services
07.2019 - Current
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Communicated with clients, agents, lenders, escrow agents, and legal teams to facilitate transactions according to contract terms.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Informed home buyer of sales, construction and warranty processes.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Actively utilize CRM software to organize contacts, record prospect notes and contact activities.
- Promoted sales of properties through advertisements, open houses and online advertising platforms.
- Assist in education and training programs for new hires.
- Advised sellers staging homes to be more appealing to buyers, increasing average selling prices by up to 10%
Operations Manager
TK4Rent Property Management
07.2017 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Developed and maintain public marketing website.
- Increased company portfolio by over 300%
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Developed and implemented marketing strategies to increase occupancy rates.
- Communicated effectively with owners, residents, and maintenance associates.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Utilized tenant management software system to facilitate communication, receive payments, and monitor maintenance service requests.
Property Management Assistant
North Coast Capital Partners
09.2016 - 12.2016
- Promptly responded to tenant complaints and concerns for over 200 properties.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Generated leads for sales and rental properties through cold calls and referrals.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained sufficient number of units market-ready for lease.
New Home Sales Consultant
Wayne Homes
05.2015 - 09.2016
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Implemented interview based sales system to increase closing rate of prospective clients.
- Demonstrated extensive knowledge of home design and construction process.
- Effectively communicated with clients, administration, and construction staff to maintain expected project timelines.
- Prepared and presented contracts and other legal documents to clients.
- Maintained customer contact database and executed timely prospect follow-up.
- Consistently ranked in top 5% of Consultants
Assistant Innkeeper
Dutchman Hospitality Group
04.2014 - 05.2015
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Provided exceptional service and assistance to guests upon check-in.
- Increased customer service ratings through personable service.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Solicited and reviewed guest feedback and promptly resolved complaints.
- Performed all housekeeping duties.
- Prepared and served high quality meals for guests.
Education
Real Estate License - Real Estate Sales
Hondros College of Business
Westerville, OH06.2019
High School Diploma -
Tuslaw High School
Massillon, OH05.2002
Skills
- Home Staging
- Property Maintenance
- Property Tours
- Property Management
- Sales and Marketing
- Recruiting Clients
- Print Media
- Client Rapport and Retention
- Closing Sales
- Lead Follow-Up
- Real Estate Sales Expertise
- Client Management
Timeline
Licensed Realtor
Howard Hanna Real Estate Services
07.2019 - Current
Operations Manager
TK4Rent Property Management
07.2017 - Current
Property Management Assistant
North Coast Capital Partners
09.2016 - 12.2016
New Home Sales Consultant
Wayne Homes
05.2015 - 09.2016
Assistant Innkeeper
Dutchman Hospitality Group
04.2014 - 05.2015
Real Estate License - Real Estate Sales
Hondros College of Business
High School Diploma -
Tuslaw High School
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