Tiffany Gallego

Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.

• Consulted with customers to assess needs and propose optimal solutions.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Trained and guided team members to maintain high productivity and performance metrics.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

• Promoted business via social media to generate leads and maximize brand identity.
• Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
• Designed business plan to define concept, short-term and long-term goals and strategies.
• Researched trends and current innovations to determine competition and develop competitive pricing points.
• Interacted well with customers to build connections and nurture relationships.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maintained professional, organized, and safe environment for employees and patrons.
• Cross-trained existing employees to maximize team agility and performance.
• Accomplished multiple tasks within established timeframes.
• Managed and motivated employees to be productive and engaged in work.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.