Arthur Chiu
Sugar Land
Summary
Customer-focused and detail-oriented professional with 1.5+ years of experience in fast-paced service environments. Skilled in cash handling, problem-solving, and delivering exceptional guest experiences. Quick learner, reliable team player, and adaptable to both technology-driven environments and high-volume operations. Seeking part-time opportunities to bring strong communication, accuracy, and professionalism to a dynamic workplace.
Overview
3
3
years of professional experience
Work History
Host/Food Runner/Server
Sushi Masa Sugar Land
07.2024 - Current
- Greeted and seated all guests promptly while managing waitlists and reservations to ensure a smooth dining experience.
- Delivered food orders accurately and efficiently while maintaining excellent communication between kitchen staff and servers.
- Provided exceptional customer service by addressing guest requests and resolving concerns to enhance overall satisfaction.
Host/Busser/Food Runner
FISH CITY GRILL
03.2024 - 07.2025
- Deliver customer service by processing orders timely, addressing customers courteously, and managing seating chart, contributing to a positive increase in customer satisfaction rates.
- Contributed to facilities maintenance by keeping track of reservations, prioritize seating accordingly, and maintain an organized seating chart, enhancing visual appeal of restaurant.
- Collaborate with other servers by establishing clear communication, identifying roles, and fostering familyoriented environment, boosting staff morale and ensuring delivery of quality customer service.
Server and Cashier
Cafe Petra
04.2023 - 10.2024
- Efficiently managed the point-of-sale (POS) system to process customer transactions accurately and swiftly.
- Maintained a clean and organized work environment
- Addressed special requests, dietary needs, and resolved any issues promptly and professionally.
Education
High School Diploma -
Elkins High School
Sugar Land, TX05.2023
Skills
- Menu management
- Telephone reception
- Detail-oriented
- Professional appearance
- Sales strategies
- Staff coordination
- Hospitality and accommodation
- POS software
Timeline
Host/Food Runner/Server
Sushi Masa Sugar Land
07.2024 - Current
Host/Busser/Food Runner
FISH CITY GRILL
03.2024 - 07.2025
Server and Cashier
Cafe Petra
04.2023 - 10.2024
High School Diploma -
Elkins High School