TIffany Gatlin
Melrose Park,IL
Summary
Experienced Site Director skilled in planning, organizing and overseeing activities. Dynamic and decisive with skill in managing both administrative and customer-facing areas with quality-driven and service-oriented mindset.
Overview
8
8
years of professional experience
Work History
Site Director
Kenosha YMCA
05.2021 - 02.2022
- Supervised projects to uphold schedule requirements and quality demands.
- Established and maintained close working relationships with staff, clients and vendors.
- Maintained productive communication between relevant parties.
- Communicated daily progress and incident reports to clients and corporate offices.
Youth Leader
Kelley Hall YMCA
02.2018 - 08.2020
- Mentored, instructed and supervised participating youths through collaborative efforts with like-minded, creative and inspirational team members.
- Organized and participated in fundraisers to financially support youth program.
- Coordinated and led meetings to provide opportunities for youth to discuss various aspects of lives in safe, supportive environment.
- Supported older youth in making positive behavior choices and took appropriate disciplinary measures.
- Promoted positive interactions between volunteers and older youth by strictly following safety guidelines.
- Developed relationships with parents through active participation in planned activities and regular communication.
- Promoted youth group resources through printed marketing material, email newsletters and social media campaigns.
Case Manager
New Birth Training Institute
01.2014 - 05.2017
- Create database to show clients what we provide for them and what the clients provide for the general public
- Managed the accounts and addressed day to day needs of offsite clients.
- Connected site drivers and site managers with necessary equipment and resources to complete days events/program.
Education
High School Diploma -
Rezin Orr Community Academy
Chicago, IL06.2001
Skills
- Attention to Detail
- Rule Enforcement
- Student Counseling
- Goal Setting
- Student Activity Program Planning
- Program Evaluation
- Decision Making
- Program Management
- Events Coordination
- Staff Leadership
- Coaching and Mentoring
- Responsible and Dependable
- Parent Meetings
- Business Planning
Timeline
Site Director
Kenosha YMCA
05.2021 - 02.2022
Youth Leader
Kelley Hall YMCA
02.2018 - 08.2020
Case Manager
New Birth Training Institute
01.2014 - 05.2017
High School Diploma -
Rezin Orr Community Academy
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