Tiffany Gonzalez
Denham Springs,LA
Summary
Cheerful hostess always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Efficiently maintain all service standards and follow safe service regulations.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Baton Rouge Family Medical Center
09.2022 - 12.2022
- Administered patient intake procedures, ensuring accurate documentation and efficient workflow.
- Assisted healthcare providers during examinations, maintaining a sterile environment and supporting patient comfort.
- Coordinated scheduling of appointments, optimizing clinic operations and reducing wait times for patients.
- Managed electronic health records system, ensuring data accuracy and compliance with privacy regulations.
- administer vaccines
- blood draw
- urine analysis
- flu,covid-19,strep testing
Medical Assistant Extern
Comprehensive Pain Management
01.2021 - 03.2021
- Gathered histories, vitals, and current complaints through patient interviews.
Front Receptionist
Holiday Inn Baton Rouge-South, an IHG Hotel
08.2018 - 05.2020
- Kept records in software to maintain data by entering and updating information.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Operated multi-line telephone system to independently handle over several calls each day.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Hostess
El Paso Mexican Grill
04.2017 - 07.2018
- Maintaining accurate waitlist quotes while directing the seating of guest parties in an efficient manner.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Medical Assisting -
Medical Training College
Baton Rouge, LA01.2021
High School Diploma - undefined
Broadmoor High School
Baton Rouge, LA01.2020
Skills
- Courtesy
- Flexibility
- Computer application knowledge
- Guest and client satisfaction
- Fluent in [Spanish]
- Customer service
- Multi tasking
- Good working under pressure
- Vital sign monitoring
- Data entry
- Phlebotomy
- Reliable team player
Timeline
Medical Assistant
Baton Rouge Family Medical Center
09.2022 - 12.2022
Medical Assistant Extern
Comprehensive Pain Management
01.2021 - 03.2021
Front Receptionist
Holiday Inn Baton Rouge-South, an IHG Hotel
08.2018 - 05.2020
Hostess
El Paso Mexican Grill
04.2017 - 07.2018
High School Diploma - undefined
Broadmoor High School
Medical Assisting -
Medical Training College