Tiffany Grace
Frisco City,AL
Summary
Medical Assistant/Paramedical Examiner with experience conducting health assessment screenings for individuals applying for insurance coverage. Carefully collected and documented patient samples and vital statistics. Professionally conducted interviews to gather other health data and lifestyle information. Assessed customer medical history and current conditions to determine insurance costs based on health risk factors. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Nursing Student
Reid State Technical College
01.2023 - 12.2023
- Worked alongside experienced nursing professionals to learn new procedures.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
- Reviewed charts, doctor notes and test results to gather information on patients.
- Monitored patient health status to detect changes and unusual patterns and report to medical staff.
- Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.
Paramedical Examiner
APPS Paramedical Service
08.2023 - Current
- Collected blood samples from clients following safety and biohazard handling procedures.
- Collected cholesterol and glucose results by performing client finger sticks and tests.
- Performed EKG tests on clients based on health status and medical history.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Developed and implemented strategies to improve phlebotomy processes.
- Packaged and shipped samples to laboratory for processing.
Phlebotomist/Lab Assistant
Monroe County Hospital
05.2023 - Current
- PRN JOB
- Managed specimen sample handling, receiving, storage and inventory.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Prepared specimens for testing and analysis.
- Demonstrated competence in collecting lab samples for testing.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Created and updated record of all supplies and equipment to monitor inventory.
- Prepared specimens for analysis and established proper chronological priorities in testing.
- Performed diagnostic and therapeutic laboratory procedures.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
Medical Scribe
Franklin Primary Health Center
05.2022 - Current
- Entering progress notes for the doctor for each patient
- Sending referrals and scheduling appointments for mammograms, CT scan, MRIs, and other tests
- Verifying insurance
- Getting prior authorizations for tests
- Answering patients' call and speaking with healthcare representatives.
- Stayed on top of current patient loads to facilitate efficient and organized workflow.
- Responded to patient inquiries to provide information and resolve issues and concerns.
- Conducted research to clarify dictated information and resolve discrepancies.
Paramedical Examiner
Exam One/Quest Diagnostics
11.2020 - 06.2023
- Collected blood samples from clients following safety and biohazard handling procedures.
- Collected cholesterol and glucose results by performing client finger sticks and tests.
- Observed and reported customer conditions and health incidents for comprehensive screening.
- Performed EKG tests on clients based on health status and medical history.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Reviewed and processed requisitions for laboratory tests.
- Developed and implemented strategies to improve phlebotomy processes.
- Shipped specimens according to work protocol.
- Scheduled clients for medical examinations.
Phlebotomist I
USA Mitchell Cancer Institute
09.2021 - 04.2022
- Collecting blood and urine specimens for processing
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reviewed patient records for accuracy and completeness.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Developed and implemented strategies to improve phlebotomy processes.
- Reviewed and processed requisitions for laboratory tests.
COVID-19 Tester
MedEvolve
09.2021 - 12.2021
- Collecting swab and blood samples for COVID-19 testing
- Processing and running samples
- Entering Results.
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Documented findings according to established standards, logging and communicating details to streamline infection assessment process.
- Conducted contact tracing of staff and visitors in close contact with individuals testing positive for COVID-19 to check for possible symptoms and prepare for treatments.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Educated staff and visitors on importance of proper hygiene and social distancing to practice protective measures and avoid infection transmission.
Phlebotomy Instructor
Victory Professional Development
06.2020 - 12.2021
- Taught hands-on and didactic portions of lab-based courses in adherence with IEC standards for curriculum development.
- Consulted with management about students in danger of not passing classes.
- Taught vein selection and blood extraction protocol in real-time with demonstration materials and in clinical settings.
- Coached students on individual level with patience and positive reinforcement.
- Supported students with one-on-one coaching in career pursuits and post-program next steps.
- Maintained up-to-date Phlebotomy Technician certification to sustain program relevance.
- Evaluated students' competencies through written assignments and examinations.
- Conducted clinical simulations and provided feedback for each individual student.
- Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
Patient Service Tech/Phlebotomist
LabCorp (Lane Medical Group)
06.2013 - 12.2020
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
- Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
- Investigated, triaged and resolved patient issues to encourage positive experience during patient visit.
- Collected patient co-pay and issued receipt to confirm payment.
- Collecting blood and urine specimens for processing
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Records for accuracy and completeness.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Developed and implemented strategies to improve phlebotomy processes.
Phlebotomist
L V Stabler Memorial Hospital
10.2019 - 02.2020
- Managed specimen sample handling, receiving, storage and inventory.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Prepared specimens for testing and analysis.
- Demonstrated competence in collecting lab samples for testing.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Created and updated record of all supplies and equipment to monitor inventory.
- Prepared specimens for analysis and established proper chronological priorities in testing.
- Performed diagnostic and therapeutic laboratory procedures.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
Lab Assistant/Phlebotomist
North Baldwin Infirmary
05.2011 - 11.2011
- Managed specimen sample handling, receiving, storage and inventory.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Prepared specimens for testing and analysis.
- Demonstrated competence in collecting lab samples for testing.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Created and updated record of all supplies and equipment to monitor inventory.
- Prepared specimens for analysis and established proper chronological priorities in testing.
- Performed diagnostic and therapeutic laboratory procedures.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
Lab Assistant/Phlebotomist
Monroe County Hospital
04.2009 - 05.2011
- Managed specimen sample handling, receiving, storage and inventory.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Prepared specimens for testing and analysis.
- Demonstrated competence in collecting lab samples for testing.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Created and updated record of all supplies and equipment to monitor inventory.
- Prepared specimens for analysis and established proper chronological priorities in testing.
- Performed diagnostic and therapeutic laboratory procedures.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
Education
Nursing student in Practical Nursing - Nursing
Reid State Technical College
Evergreen, AL12.2023
Bachelor of Religious Studies - Christian Ministries
Liberty University
Lynchburg, VA05.2022
Phlebotomy Certificate in Phlebotomy - Phlebotomy
Reid State Technical College
Evergreen, AL05.2009
Medical Assistant Certificate in Medical Assistant -
Fortis College
Mobile, AL11.2004
High School Diploma -
Monroe County High School Monroeville
Monroeville, AL05.2000
Skills
- Venipuncture & Specimen labeling procedures
- Vital Signs & EKG
- Experience Administering Injections
- Teamwork and Collaboration & Attention to Detail
- Organization and Time Management
- Recording data
- Blood specimen collection & storage
- Diagnostic Testing & Infection Control
- EMR / EHR
- Simple dressings, Assisting with physical exams, & Monitoring patient progress
- Using a centrifuge, Aliquoting, & Point of care testing
- Patient Scheduling
- Autoclaving glassware
- CPR
Certification
- Certified Phlebotomy Technician (CPT) - 05/01/19 to 05/01/23
- CPR - 07/01/23 to 07/01/25
- First Aid Certification
- BLS Certification
Languages
English - Expert
Timeline
Paramedical Examiner
APPS Paramedical Service
08.2023 - Current
Phlebotomist/Lab Assistant
Monroe County Hospital
05.2023 - Current
Nursing Student
Reid State Technical College
01.2023 - 12.2023
Medical Scribe
Franklin Primary Health Center
05.2022 - Current
Phlebotomist I
USA Mitchell Cancer Institute
09.2021 - 04.2022
COVID-19 Tester
MedEvolve
09.2021 - 12.2021
Paramedical Examiner
Exam One/Quest Diagnostics
11.2020 - 06.2023
Phlebotomy Instructor
Victory Professional Development
06.2020 - 12.2021
Phlebotomist
L V Stabler Memorial Hospital
10.2019 - 02.2020
Patient Service Tech/Phlebotomist
LabCorp (Lane Medical Group)
06.2013 - 12.2020
Lab Assistant/Phlebotomist
North Baldwin Infirmary
05.2011 - 11.2011
Lab Assistant/Phlebotomist
Monroe County Hospital
04.2009 - 05.2011
Nursing student in Practical Nursing - Nursing
Reid State Technical College
Bachelor of Religious Studies - Christian Ministries
Liberty University
Phlebotomy Certificate in Phlebotomy - Phlebotomy
Reid State Technical College
Medical Assistant Certificate in Medical Assistant -
Fortis College
High School Diploma -
Monroe County High School Monroeville
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