Tiffany Grandberry
Stanton,TN
Summary
I have 4 years of experience as a manager. I also have 7 years of customer service experience. I am looking to be an incredible asset to a company that is seeking reliable, self-motivated individuals with excellent work ethics and integrity. I have the experience needed to manage all aspects of daily business operations. I have been recognized for my conflict resolution between customers and coworkers.
Overview
9
9
years of professional experience
Work History
Team Lead
Walmart
Jackson
07.2022 - Current
- I assist management with associate's daily tasks
- I assign responsibilities to associates
- I communicate the goals of upper management
- I train associates on procedures and processes
- I also ensure mods are completed in a timely manner each week
- I assess employee performance and encourage them to strive for more.
Assistant Profit Center Manager
TA Travel Centers of America
Denmark
06.2021 - 07.2022
- Manage staff of 10 to 15 employees in various departments such as fuel desk clerks, porters, stockers, and maintenance
- Facilitated month-end closing processes, invoicing, journal entries, and account reconciliations
- Evaluate store performance, receive and incorporate feedback from store inspections, and implement action plans to improve store ratings
- Delivering exceptional customer service to all customers
- Maintaining all financial records, general bookkeeping, and processing payroll.
Special Education Substitute Teacher
Haywood County Board of Education
Brownsville , TN
08.2015 - 05.2020
- Assisted with classroom management issues when needed.
- Maintained accurate records of student performance, attendance and behavior.
- Organized lesson plans and activities for students.
- Provided one-on-one and group support for students with special needs.
- Assisted in monitoring physical health care needs of the students such as administering medications or providing medical treatments when needed.
- Instructed small groups or individual students in academic areas such as reading, writing, math, science, social studies.
Education
Associate of Applied Science - Special Education
Jackson State Community College
Jackson, TN08.2019
Associate of Applied Science degree in Health Information Technology -
Dyersburg State
Dyersburg, TNSkills
- Strong communication skills
- Able to handle several ongoing projects at the same time
- Microsoft
- Excel
- Word
- Spreadsheet
- Scanning
- Copying
- Faxing
- Inventory management
- Guest Service Relations
- Record Keeping
- Office & Clerical
- Banking
- Inventory
- Budgets
- Scheduling
- Cashiering
- Lottery inventory
- Journal Entries
- Account Reconciliation
- Interviewing
- Employee orientation
- Payroll
- Recruiting
- Bookkeeping
- Conflict management
- Employee Evaluation
- Schedule Management
- Quality Control
- Coaching and Mentoring
- Diversity and Inclusion
- Talent Acquisition
- Complaint resolution
- Office Management
Personal Information
Title: Supervisor
Timeline
Team Lead
Walmart
07.2022 - Current
Assistant Profit Center Manager
TA Travel Centers of America
06.2021 - 07.2022
Special Education Substitute Teacher
Haywood County Board of Education
08.2015 - 05.2020
Associate of Applied Science - Special Education
Jackson State Community College
Associate of Applied Science degree in Health Information Technology -
Dyersburg State
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