Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Certification
Timeline
Generic

Kiah Bullen

Tacoma,WA

Summary

Friendly and outgoing manager possessing excellent leadership and planning abilities. Monitors, trains, and encourages employees to improve skills and meet demanding targets. Capable of processing payments, handling food, and meeting customer demands with a diligent and well-organized mentality. Has a love for helping others and making people happy. Motivated individual with willingness to take on challenging roles. Tech-savvy and quick learning to support associates and drive substantial growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Team Lead

Walmart
Tacoma, WA
03.2022 - Current
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Trained new staff in relevant processes and procedures.
  • Delegated daily tasks to team members to optimize group productivity.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Identified opportunities for process improvements, implementing changes when required.
  • Motivated staff through positive reinforcement techniques.
  • Promoted superior merchandising standards and product presentations.

Front End Associate

Walmart
Port Orchard, WA
07.2021 - 03.2022
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Knitting Teacher

Crosspoint Elementary School
Bremerton, WA
- 06.2021
  • I was a knitting teacher for Kindergarten through Fifth grade
  • I taught the students how to finger knit, knit, crochet, and hand sew
  • I dissolved any arguments and helped the students with their struggles
  • I created lesson plans and was a well-organized leader.

Barista/Waitress

Fair Winds Cafe
Port Orchard, WA
04.2018 - 05.2019
  • As a barista I ran the espresso bar myself, making coffee and being in charge of clean up and sanitation
  • I also trained employees on how to make coffee and clean the machine
  • As a waitress I took customers orders and delivered their food to them
  • I also ran the cash register by myself.

Cashier

Bare Naked Suds
Port Orchard, WA
02.2017 - 02.2018
  • I helped customers complete purchases and aided them in locating desired items while answering their questions about the products
  • At the end of the day I would balance the cash register and help close the shop.

Education

South Kitsap High School
01.2021

Skills

  • Exceptional Customer Service
  • Patient
  • Strong Leadership Skills
  • Schedule Management
  • Kind
  • Cash Handling
  • Coffee Preparation
  • Food Preparation and Safety
  • Ordering Procedures
  • Self Motivated
  • Strong Communication Skills
  • Friendly and Outgoing
  • Quick Learner
  • Performance Management
  • Staff Development
  • Conflict Resolution

Additional Information

Has passed the ParaPro Test, Has completed and received a certificate for accomplishing Everfi Financial Literacy Course

Accomplishments

  • Walmart Q2 Strive for Excellence Award
  • Walmart Q3 Be Caring Award

Certification

  • Spelman University, Leading Self; Leading Others Certificate
  • Food Handlers Permit

Timeline

Team Lead

Walmart
03.2022 - Current

Front End Associate

Walmart
07.2021 - 03.2022

Barista/Waitress

Fair Winds Cafe
04.2018 - 05.2019

Cashier

Bare Naked Suds
02.2017 - 02.2018

Knitting Teacher

Crosspoint Elementary School
- 06.2021

South Kitsap High School

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Kiah Bullen