Tiffany Green
Canton,OH
Summary
Enthusiastic Warehouse Technician eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of warehouse safety and the use of heavy equipment. Motivated to learn, grow and excel in the industry.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Clerk
Ravago Americas
5192 Lake Rd., Medina, Ohio 44256
07.2021 - Current
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Conducted research to address shipping errors and packaging mistakes.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
- Minimized damaged goods by training team members on proper handling techniques during unloading and storage processes.
- Facilitated smooth warehouse operations, maintaining clean and safe work environments.
- Trained new staff on warehouse procedures, ensuring high standard of workmanship and safety practices.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Warehouse Technician
Daimler Trucks North America, DTNA
Canton, Ohio
03.2021 - 06.2021
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Unloaded freight from trucks, unpacked and reorganized for reshipment to other PDCs.
- Achieved goals set by supervisors.
- Familiarized with heavy equipment use.
Certified Shift Manager
Tomtreyco McDonald's
Canton, Ohio
07.2016 - 03.2021
- Counted out cash drawers at end of each shift and logged profits into computer system.
- Managed inventory and ordered new products when inventory was running low.
- Spearheaded reinventions of various departments to maximize productivity.
- Cross-trained in every store role to maximize operational knowledge.
- Handled any customer complaints, questions, and inquiries.
- Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
- Directed employees through daily routines.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Studied existing procedures and policies to offer optimal leadership to employees and financial operations when standing in for absent managers.
- Completed thorough closing and shift change functions to maintain operational standards each day.
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
Sales Associate
Walmart
Cary, NC
05.2015 - 05.2016
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Sold various products by explaining unique features and educating customers on proper application.
- Educated customers on product and service offerings.
- Stayed up to date on store promotions, payment policies and security practices.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Recommended merchandise to customers based on needs and preferences.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Recommended optimal merchandise based on customer needs and desires.
Education
Associate of Science - Accounting And Finance
Western International University Online
Skills
- Merchandising knowledge
- Inventory control procedures
- Dispute mediation
- Cash handling accuracy
- Customer Service
- Money handling
- Documentation and recordkeeping
- Active listening
- Energetic self-starter
- Results oriented
- Verbal/written communication
- Outgoing personality
- Cash register operation
- Superb time management
- Strategic planning
- Reading comprehension skills
- Team player mentality
- POS system operation
- Excellent communication skills
- Operations management
- Forklift safety and operation
- Warehouse safety
- MS Office
- Basic math
- Critical thinking
- Organization and Time management
- Self-Motivated and Independent
- Shipping and receiving
- Attention to Detail
- Heavy Lifting
Certification
ServSafe Certified November 2018
Timeline
Shipping and Receiving Clerk
Ravago Americas
07.2021 - Current
Warehouse Technician
Daimler Trucks North America, DTNA
03.2021 - 06.2021
Certified Shift Manager
Tomtreyco McDonald's
07.2016 - 03.2021
Sales Associate
Walmart
05.2015 - 05.2016
Associate of Science - Accounting And Finance
Western International University Online