Tiffany Hargett
Bronx,NY
Summary
Dedicated and compassionate childcare professional with over 5 years of experience in nannying and early childhood care. Strong background in customer service, management, and social sciences with proven skills in organization, communication, and child development. Possesses an Associate’s Degree in Social Science, complemented by hands-on experience in gym management and front desk reception. Known for creating a positive, safe environment for children and families alike, while effectively managing schedules, activities, and communications.
Overview
12
12
years of professional experience
Work History
Private Nanny
Louise Enten
08.2019 - Current
- Provide full-time in-home childcare for children ages 3 and 7, ensuring a safe, nurturing environment that supports emotional and educational development.
- Design age-appropriate activities that stimulate learning, creativity, and physical activity.
- Manage daily schedules, including meal planning, educational outings, and nap routines.
- Maintain open communication with parents regarding daily activities, developmental milestones, and any concerns.
Assistant Manager
Executive Fitness
12.2016 - 06.2019
- Oversaw day-to-day operations, including member services, employee scheduling, and facility maintenance.
- Supported the development of marketing campaigns and promotional events to increase membership and community engagement.
- Trained and supervised a team of 10+ staff members to ensure excellent customer service and adherence to safety protocols.
- Handled member inquiries, managed billing and membership accounts, and addressed conflict resolution with a focus on customer satisfaction.
Receptionist
Elis Pacheco
04.2013 - 12.2015
- Greeted members and visitors with a friendly, welcoming demeanor, ensuring positive first impressions.
- Managed multi-line phone systems, scheduled appointments, and maintained accurate records in the customer database.
- Assisted in general office administration, including filing, document preparation, and supply management.
Education
Associate of Arts - Social Sciences
Westchester Community College
Valhalla, NY08-2024
Skills
Childcare & Development: Knowledgeable in early childhood development, behavior management, and educational activities
Customer Service & Communication: Skilled in handling inquiries, resolving conflicts, and providing personalized, attentive service
Organizational Skills: Adept at scheduling, multitasking, and managing daily routines for children and families
Administrative Skills: Proficient in Microsoft Office Suite, scheduling software, and data entry; detail-oriented with strong time management abilities
Team Leadership: Experienced in staff supervision, training, and team motivation within a customer-facing environment
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Private Nanny
Louise Enten
08.2019 - Current
Assistant Manager
Executive Fitness
12.2016 - 06.2019
Receptionist
Elis Pacheco
04.2013 - 12.2015
Associate of Arts - Social Sciences
Westchester Community College
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