Tiffany Harmon
St Louis,MO
Summary
Wine entrepreneur that, after a career in healthcare, created a local wine club, bottle shop, and tasting bar driven by social media, web content, and passion. Used strengths as a clinician and program manager to turn hobby into a success story. Ready to make a mark in a larger market because wine belongs on every table.
Overview
25
25
years of professional experience
Work History
Partner
Southside Wine + Spirits
St. Louis, MO
06.2019 - Current
- Created an audience for a local wine club reaching over 100 households.
- Opened retail space with a curated wine selection with over 400 labels.
- Oversaw licensing, store build out, point of sale establishment, and shopping layout.
- Met with winemakers, importers, and distributors to choose a retail menu and provide education to customers.
- Ran social media outlets including Facebook, Instagram, TikTok, and emails to promote sales.
- Created themed wine tasting and educational opportunities that celebrated seasons and events in the media.
- Maintained website sales by creating an easy purchasing platform that linked to point of sale, inventory, as well as pick up and delivery options.
- Planned and promoted community events where a remote wine bar offered pours for attendees and increased return to retail space to improve sales.
Occupational Therapy, Certified Hand Therapist
SSM Health Physical Therapy
St. Louis, MO
08.2013 - Current
- Complete documentation requirements related to patient care and clinic safety.
- Follow surgical protocols to ensure outcomes.
- Devise creative treatment plans for individuals suffering from injuries or muscle, nerve, joint and bone diseases.
- Work to restore function, relieve pain and prevent upper extremity disability.
- Market to physicians and other referral sources.
Hand Therapy Program Manager
SSM Health Physical Therapy
St. Louis , Missouri
01.2018 - 01.2021
- Monitored budget and reimbursement in order to meet productivity and metric goals.
- Onboarded and trained staff, as well as mentored young professionals to develop specialized skills.
- Rounded with therapists and physicians to engage team members and maintain a seamless spectrum of care.
- Promoted Hand Therapy in a network of other specialty programs for a variety of referral sources.
- Interviewed therapists for the Hand Therapy Program.
- Attended leadership training seminars to develop management and other professional skills.
- Met with specialty program management in order to keep other teams and leaders informed of program progress.
Occupational Therapist, Certified Hand Therapist
Belleville Memorial Hospital
Belleville, Illinois
08.2002 - 07.2013
- Created and carried out patient specific goals to achieve exceptional outcomes.
- Worked in interdisciplinary teams of physicians, nurses, case managers, adjusters, PT, OT, and SLP,
Education
Bachelor of Science - Occupational Therapy
Saint Louis University
St. Louis, Missouri 06.2002
Skills
- Team Communication
- Marketing/Media
- Program Planning
- Knowledge Seeking
- Creative/Inventive/Resourceful
- Big Picture Driven
- Passionate About The Wine Experience
- Consumer Oriented
Timeline
Partner
Southside Wine + Spirits
06.2019 - Current
Hand Therapy Program Manager
SSM Health Physical Therapy
01.2018 - 01.2021
Occupational Therapy, Certified Hand Therapist
SSM Health Physical Therapy
08.2013 - Current
Occupational Therapist, Certified Hand Therapist
Belleville Memorial Hospital
08.2002 - 07.2013
Bachelor of Science - Occupational Therapy
Saint Louis University