Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Higbee

Kuna,ID

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

2
2
years of professional experience

Work History

High School Aide

Wells High School
09.2022 - Current
  • Cleaned and organized art supplies and related materials.
  • Collated and stapled packets of worksheets and other materials.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained confidentiality of information regarding clients and company.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Barista

Dunkin Donuts & Baskin Robbins
08.2021 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Used POS system to accurately enter orders and process payments.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Packaged bagels, muffins and other food items for customer purchase.

Education

High School Diploma -

Wells High School
Wells, NV
12.2023

Skills

  • Clerical Support
  • Bookkeeping
  • Scheduling
  • Administrative Support
  • Data Entry
  • Office Management
  • Beverage Preparation
  • Coffee Expertise
  • Espresso Machine Operation
  • Cash Handling
  • POS Systems
  • Menu Memorization
  • Food Preparation

Timeline

High School Aide

Wells High School
09.2022 - Current

Barista

Dunkin Donuts & Baskin Robbins
08.2021 - Current

High School Diploma -

Wells High School

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Tiffany Higbee