Tiffany Hunt
Orlando
Summary
Results driven professional with a strong background in relationship building, consultative sales and customer focused solutions. Highly motivated with proven ability to manage territory priorities and exceed goals.
Overview
19
19
years of professional experience
Work History
Resale Manager II
Marriott Vacations Worldwide
01.2025 - Current
- Leads team of licensed real estate agents and professionals that contribute to achieving a $25M YTD sales goal. Contributes to team, department and/or business results by performing more complex quantitative and qualitative analysis for business processes and/or projects. Often manages small projects, business processes or parts of larger ones.
- Responds to, solves, and makes decisions on more complex/non-routine business requests business requests with limited to moderate risk.
- Collaborate with senior management teams to prioritize business requirements and to locate and define opportunities for process improvements.
- Collaborate with internal stakeholders such as finance and Human Resource departments regarding budgets and recruitment needs.
Resale Manager I
Marriott Vacations Worldwide
01.2022 - 01.2025
- Manage the department BOT, ensuring accuracy, troubleshooting issues, and resolving functionality concerns.
- Oversee the resale selling process for owner sellers, including matching seller listings to buyer inventory.
- Control workflow including contract processing, owner inquiries, and managing the contract request email box.
- Fulfill sales requests, manage inventory, and execute follow-ups on final reminder letters to prevent defaults.
- Conduct daily reporting on sales conversions, cancellations, and contract updates in Access and Siebel.
- Troubleshoot issues efficiently, leveraging internal resources such as the Solar support team, Betty Bot team, and leadership.
- Partner with sales and contracting teams to ensure seamless execution of resale transactions.
- Support CSD resale team to exceed budget goals, processing over 2,700 resale worksheet requests in 2024.
Resale Advisor
Marriott Vacations Worldwide
01.2019 - 01.2022
- Provided administrative support to executives, managers, and the sales team.
- Assisted in sales coordination for timeshare resale listings.
- Managed workflow for contract processing and owner inquiries.
- Created detailed reports and maintained accurate inventory tracking.
- Established strong relationships with cross-functional teams to optimize processes and improve turnaround times.
Frontline Sales Representative
Bluegreen Vacations
01.2016 - 01.2019
- Delivered exceptional customer service to guests and owners.
- Sold deeded real estate properties to potential clients.
- Verified guest qualifications for Bluegreen Vacations presentations.
- Provided expert knowledge and consultation to guests on property options.
Flight Attendant
Spirit Airlines
01.2010 - 01.2011
- Conducted pre-boarding security checks and ensured compliance with safety protocols.
- Delivered high-level customer service, including special accommodations and in-flight meal service.
- Assisted pilots and flight crew with operational needs.
Front Office Representative
Walt Disney World International College Program
01.2009 - 01.2010
- Assisted in guest check-in and arrival procedures for the College Program interns.
- Resolved guest concerns to ensure a positive experience.
- Managed departmental communications and mail distribution.
Physician Liaison
Angels of Mercy Healthcare
01.2007 - 01.2009
- Maintained strong relationships with physicians and medical staff.
- Developed and delivered marketing reports and presentations.
- Regularly exceeded marketing and outreach goals.
Education
Bachelors Degree - Advertising and Integrated Marketing Communications
Southeast Missouri State University
Cape Girardeau, MO01.2007
Skills
- Account Management Healthcare Relationships Revenue Growth Territory Support
- Medical & Healthcare Sales Support
- Physician & Provider Relationship Management
- Territory & Account Management
- Consultative & Solution-Based Selling
- Contract & Sales Process Execution
- Cross-Functional Collaboration (Sales, Finance, HR)
- CRM & Sales Reporting (Siebel, Access)
- Training, Coaching & Team Leadership
- Compliance, Accuracy & Risk Mitigation
- CRM & Sales Platforms: Siebel, Access
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Workflow & Process Automation
- Customer Relationship Management & Reporting
Accomplishments
- Better Together Award Nominee (2024): Recognized for exceptional teamwork and process improvement contributions in the resale brokerage side of the business.
- Exceeded Budget Goals (2023 & 2024): Supported CSD resale team to achieve and surpass annual budget targets ($41M in 2023, surpassing the $40M goal).
- Training & Development: Led training initiatives for team members on resale worksheet fulfillment and contract processing.
- Proactive Support: Regularly volunteered for additional responsibilities, including holiday and after-hours coverage, ensuring uninterrupted operations.
Timeline
Resale Manager II
Marriott Vacations Worldwide
01.2025 - Current
Resale Manager I
Marriott Vacations Worldwide
01.2022 - 01.2025
Resale Advisor
Marriott Vacations Worldwide
01.2019 - 01.2022
Frontline Sales Representative
Bluegreen Vacations
01.2016 - 01.2019
Flight Attendant
Spirit Airlines
01.2010 - 01.2011
Front Office Representative
Walt Disney World International College Program
01.2009 - 01.2010
Physician Liaison
Angels of Mercy Healthcare
01.2007 - 01.2009
Bachelors Degree - Advertising and Integrated Marketing Communications
Southeast Missouri State University