Tiffany Hurt
Norfolk,VA
Summary
High performing professional with over 5 years of progressively responsible experience at Amazon, including Loss Prevention, Human Resources and Operations. Seeking to transition to healthcare, where I can leverage my skills in project management, administrative support and employee relations.
Overview
6
6
years of professional experience
Work History
Loss Prevention Specialist
Amazon
Suffolk, Virginia
04.2024 - Current
- Conduct and document highly confidential theft and workplace violence investigations
- Monitor and analyze video surveillance footage to support workplace investigations, maintain building security and identify theft patterns
- Daily performance management of 30 direct report security guards and supervisors
- Coordinate and maintain installation of physical security devices (alarms, motion detectors, video camera, badge readers)
- Identify people and process vulnerabilities leading to loss or threats to physical security; implement actions to resolve or mitigate in accordance with Amazon policy
- Engage law enforcement to prosecute theft that meets state thresholds
- Collaborated with cross functional leaders to implement loss prevention strategies across multiple operations teams
Human Resources Assistant
Amazon
Denver, Colorado
05.2022 - 04.2024
- Human Resources support for 2,000+ associates, managers and support staff
- Conducted intake, documentation and investigation of associate and policy violations; interpret company policy and provide recommendations for disciplinary action
- Addressed and resolved employee concerns on benefits, payroll, accommodations, leave of absence, and attendance
- Compiled and assessed reported on critical business data, including daily attendance, attrition rates and associate engagement
- Enter and maintain accurate employee data in HRIS and case management systems
- Conduct new employee orientation to support high volume hiring (200+ new hires per month)
- Supported talent acquisition for internal roles-resume screening and scheduling interviews
Process Assistant (Floor Supervisor)
Amazon
05.2021 - 05.2022
- Managed daily performance of 100+ warehouse associates
- Allocated labor, assigned job duties and directed floor staffing to meet daily operations goals
- Reported, tracked and provided feedback on associate performance
- Provided coaching and mentoring to support warehouse associates in achieving expected processing rate and quality standards
Warehouse Associate
Amazon
04.2020 - 05.2021
- Scan, process and stage Amazon inventory routes for delivery drivers
Dental Front Office Receptionist
Dental Associates Of Aurora
Aurora, CO
06.2019 - 02.2020
- Scheduled and managed appointments for high volume, 3 practitioner dental practice
- Collected and verified patient insurance information, co-pays and outstanding balances
- Submitted all dental insurance claims and supporting documentation for payment; follow up on outstanding claims
Education
Associate Degree - Computer Network Systems
Computer Learning Center
Manassas, VA12.1999
Skills
- Human Resources
- Loss Prevention
- Investigations
- Risk Management
- CCTV/Video surveillance
- MS Office (Word, Excel, PowerPoint, Outlook, Teams)
Timeline
Loss Prevention Specialist
Amazon
04.2024 - Current
Human Resources Assistant
Amazon
05.2022 - 04.2024
Process Assistant (Floor Supervisor)
Amazon
05.2021 - 05.2022
Warehouse Associate
Amazon
04.2020 - 05.2021
Dental Front Office Receptionist
Dental Associates Of Aurora
06.2019 - 02.2020
Associate Degree - Computer Network Systems
Computer Learning Center