Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Ives

Hollywood,CA

Summary

Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Associate Banker

Chase
08.2022 - Current
  • Balanced teller drawers and ATM cash.
  • Close and update accounts for customers.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
  • Provided advice on different bank products and financial options.
  • Educated customers on features and benefits of banking products and services.
  • Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
  • Assisted customers with banking needs and inquiries.
  • Handled various accounting transactions.

Bayhost Shift Lead/Team Trainer

TopGolf
03.2021 - Current
  • Took guest food and beverage orders and entered orders in computer system.
  • Followed procedures to correctly handle cash, credit and gift certificate transactions.
  • Answered guest questions with responses about menu, promotions and specials.
  • Served alcoholic and non-alcoholic beverages following policies as well as federal, state and local regulations.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Trained and mentored new employees to maximize team performance.
  • Enforced company policies and regulations with employees.

Education

Associate of Arts -

Miami Dade College
Miami, FL
07.2024

Skills

  • Products and Services Knowledge
  • Employee Training Assistance
  • Customer Service
  • Teller Support
  • Cash Handling
  • Due Diligence
  • Risk Mitigation
  • ATM Balancing

Timeline

Associate Banker

Chase
08.2022 - Current

Bayhost Shift Lead/Team Trainer

TopGolf
03.2021 - Current

Associate of Arts -

Miami Dade College

Similar Profiles

CREATE PROFILE
Tiffany Ives