Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Selena Moreno

Dallas,TX

Summary

Well-qualified banking professional focused on supporting team and company success. Proficient in mentoring staff, improving processes, and resolving conflicts. Detail-oriented and proactive with excellent problem-solving skills and proven success in achieving sales and service targets. Fluent in both English and Spanish, expanding my effective and coherent communication skills.

Overview

4
4
years of professional experience

Work History

Associate Banker

JPMorgan Chase
Garland, TX
09.2021 - Current
  • Assisted in training new employees as needed.
  • Generated reports on daily transactions for management review.
  • Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
  • Networked in community, obtained referrals from customers and exceeded performance goals by using sales techniques to increase business.
  • Maintained optimal financial controls by securing funds, making accurate transactions, and balancing daily cash deposits and vault inventory with zero error rate.
  • Conducted diverse financial transactions such as operating money counters, deposits, withdrawals, transfers, loan payments and cashier checks.
  • Sole custodian for ATM and consistently replenishing it while performing deposit settlements and fine cash audits.
  • Reviewed documents such as domestic or international monetary transfers, contracts, ensuring accuracy prior to approval or submission.
  • Promoted facility security by monitoring customer behaviors and following established guidelines and protocols to protect individuals and assets.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

Server

Brinker Internationl, Chili's Grill & Bar
Garland, TX
05.2020 - 09.2021
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours while simultaneously increasing profits.
  • Followed health safety guidelines when preparing and serving food products.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Associate of Science - Computer Science And Programming

Collin County Community College District
Plano, TX
08-2024

High School Diploma -

Garland High School
Garland, TX
06-2021

Skills

  • Products and Services Knowledge
  • Meets Deadlines
  • Employee Training Assistance
  • Customer Service-Oriented
  • Audit Support and Quality Control
  • Financial Processes Understanding
  • Punctual and Diligent
  • Mathematical Accuracy
  • Financial Institution Regulations
  • Cross-Selling and Partner Referrals

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Associate Banker

JPMorgan Chase
09.2021 - Current

Server

Brinker Internationl, Chili's Grill & Bar
05.2020 - 09.2021

Associate of Science - Computer Science And Programming

Collin County Community College District

High School Diploma -

Garland High School

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Selena Moreno