Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maria Monsivais

Kyle,TX

Summary

Dedicated worker focused on customer satisfaction and providing high-quality service. Determined to exceed expectations and take on higher responsibilities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Associate Banker

Chase Bank
Buda, TX
06.2017 - Current
  • Provided customer service by attending to their inquiries and requests for information.
  • Ensured compliance with banking regulations and procedures in daily operations.
  • Conducted financial transactions such as deposits, withdrawals, transfers, loan payments and cashier checks.
  • Established strong relationships with customers to increase customer loyalty.
  • Developed detailed knowledge of products offered by the bank including deposit accounts, investments, loans.
  • Educated customers about the features and benefits of different types of banking products offered by the bank.
  • Advised customers on bank products, services and financial planning options.
  • Trained and coached less experienced team members in procedures, compliance standards and performance strategies.

Education

High School Diploma -

William B Travis High School
Austin, TX
06-2014

Skills

  • Financial Planning
  • Products and Services Knowledge
  • New Account Setup
  • Consumer Banking
  • Teller Support
  • Customer Service

Certification

  • Notary

Languages

Spanish
Full Professional

Timeline

Associate Banker

Chase Bank
06.2017 - Current

High School Diploma -

William B Travis High School
Maria Monsivais