Dedicated worker focused on customer satisfaction and providing high-quality service. Determined to exceed expectations and take on higher responsibilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Associate Banker
Chase Bank
Buda, TX
06.2017 - Current
Provided customer service by attending to their inquiries and requests for information.
Ensured compliance with banking regulations and procedures in daily operations.
Conducted financial transactions such as deposits, withdrawals, transfers, loan payments and cashier checks.
Established strong relationships with customers to increase customer loyalty.
Developed detailed knowledge of products offered by the bank including deposit accounts, investments, loans.
Educated customers about the features and benefits of different types of banking products offered by the bank.
Advised customers on bank products, services and financial planning options.
Trained and coached less experienced team members in procedures, compliance standards and performance strategies.