Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tiffany Jacobs

Birmingham,AL

Summary

Dynamic professional with a strong work ethic and a friendly demeanor, experienced as a Teachers Aide at ROSS. Skilled in classroom support and one-on-one instruction, I effectively facilitated small group activities and managed class records, fostering a collaborative environment that enhanced student engagement and learning outcomes.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Teachers Aide

ROSS
03.2024 - Current
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Handled class records for attendance and class participation scores.
  • Applied effective time management techniques to meet deadlines.
  • Skilled at working independently and collaboratively in a team environment.

Facilitator

Expect a Miracle
03.2023 - Current
    • Used strong interpersonal communication skills to convey information to others.
    • Assisted with special events and programs.
    • Assisted clients with obtaining housing, employment and support resources.
    • Led group discussions and activities to meet client's needs
    • Supported clients through development of new life skills, obtaining resources and transitioning back to society.
    • Created educational materials
    • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
    • Assisted clients with daily living needs to maintain self-esteem and general wellness.
    • Managed data and correspondence to secure information across complex landscapes of organizational departments.
    • Created, prepared, and sent reports to various departments.

Server

Saltgrass Steakhouse, Landry's
08.2023 - 01.2024
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Housekeeper

Piggly Wiggly Warehouse
10.2022 - 03.2023
  • Operated electronic pallet jacks
  • Cleaned aisles of coolers, sweeping, mopping, unwrapping products, removing damaged products from the floor

Sales Associate

Walmart
03.2021 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Bachelor of Science - Psychology

Purdue Global University
West Lafayette, IN
09-2025

Skills

  • Classroom support

  • One-on-one and small group instruction

  • Friendly and outgoing

  • Serving diverse communities

  • Team collaboration

  • Strong work ethic

  • Calm demeanor

Certification

  • Certified Recovery Support Specialist - February 28, 2025

Timeline

Teachers Aide

ROSS
03.2024 - Current

Server

Saltgrass Steakhouse, Landry's
08.2023 - 01.2024

Facilitator

Expect a Miracle
03.2023 - Current

Housekeeper

Piggly Wiggly Warehouse
10.2022 - 03.2023

Sales Associate

Walmart
03.2021 - 10.2022

Bachelor of Science - Psychology

Purdue Global University

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Tiffany Jacobs