Tiffany Jenkins
Harrisonburg,VA
Summary
Compassionate and highly motivated LPN with 5 years of experience in healthcare, specializing in donor eligibility assessments and patient care. Proven ability to manage adverse events and communicate effectively with patients and staff. Skilled in conducting physical exams and reviewing laboratory results, ensuring compliance with healthcare regulations. Certified in CPR and AED, dedicated to enhancing patient education and safety in medical settings.
Overview
17
17
years of professional experience
Work History
Medical Support Specialist- LPN
Biolife Plasma Services
Harrisonburg, VA
10.2019 - 09.2024
- Conducted thorough medical assessments and physical exams to determine donor eligibility
- Managed donor adverse events and evaluated donor reactions at the facility
- Reviewed laboratory test results and notified donors of unsuitable test results
- Managed employee incidents and referred to occupational health or emergency services as needed
TEAM TRAINER
Taco Bell
Harrisonburg, VA, USA
09.2009 - 10.2019
- Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction
- Cross-trained existing employees in order to maximize team performance
- Engaged in friendly conversation with guests to build rapport and facilitate repeat business
RECEPTIONIST TELEPHONE OPERATOR
Steven Toyota
Harrisonburg, VA, USA
03.2012 - 08.2013
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Collected and distributed messages to team members and managers to support open communication and high customer service
- Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs
MEDICAL RECEPTIONIST
Rockingham Radiologists
Harrisonburg, VA, USA
12.2007 - 06.2009
- Carried out front office duties utilizing data entry skills in framework of medical database
- Promptly answered multi-line phone system and greeted callers enthusiastically
- Responded to correspondence from insurance companies to verify patient's coverage
- Adhered to strict HIPAA guidelines at all times to protect patient privacy
Education
Licensed Practical Nurse - Practical Nursing
Massanutten Technical Center
Harrisonburg, VA01.2019
Diploma - Administrative Office Specialist
National Business College
Harrisonburg, VA01.2007
High School Diploma -
Luray High School
Luray, VA01.2003
Skills
- Physical Exams
- Patient Assessment
- Time Management
- Multi-tasking
- Patient Education
- Patient Care
Timeline
Medical Support Specialist- LPN
Biolife Plasma Services
10.2019 - 09.2024
RECEPTIONIST TELEPHONE OPERATOR
Steven Toyota
03.2012 - 08.2013
TEAM TRAINER
Taco Bell
09.2009 - 10.2019
MEDICAL RECEPTIONIST
Rockingham Radiologists
12.2007 - 06.2009
Licensed Practical Nurse - Practical Nursing
Massanutten Technical Center
Diploma - Administrative Office Specialist
National Business College
High School Diploma -
Luray High School