Tiffany Jenkins
Philadelphia ,PA
Summary
Dynamic and dedicated professional with a valid driver's license and a positive attitude, recognized for enhancing customer satisfaction at FTGL Logistics. Proven ability to optimize delivery routes and manage inquiries effectively, demonstrating strong teamwork and collaboration skills while ensuring timely and accurate service. Committed to maintaining high standards in all tasks.
Overview
20
20
years of professional experience
Work History
Delivery Driver
FTGL Logistics
Philadelphia, PA
09.2024 - 02.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Home Health Aide
No’let Home Care
Darby, PA
01.2022 - 05.2024
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
EVS Housekeeper
Sodexo
Philadelphia, PA
11.2022 - 05.2023
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
- Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Completed daily tasks efficiently while adapting to the changing needs of the facility during peak periods or emergencies.
- Maintained open lines of communication with supervisors and colleagues, fostering teamwork and ensuring efficient department operations.
Machinist Assistant
On Time Staffing
Philadelphia
09.2017 - 08.2018
- Operated band saws, CNC mills, and lathes in machine shop.
- Maintained shop equipment by checking fluid levels and sanding and cleaning parts.
- Made deliveries and ran errands for Number-person shop.
- Deburred, polished and ground machine parts to preserve functionality.
Childcare Provider
Little Folks Daycare
Philadelphia, PA
07.2015 - 03.2016
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Senior Produce Clerk
Save A Lot
Philadelphia, PA
01.2010 - 05.2011
- Supported store operations by assisting with stocking other departments when needed, demonstrating versatility and teamwork within the organization.
- Collaborated with management to develop promotional strategies that increased overall store revenue.
- Streamlined ordering processes for increased efficiency, resulting in improved stock levels and reduced waste.
- Assisted with the development of weekly sales plans for promotions, ensuring accurate pricing information was displayed on all featured items.
- Trained new employees on proper handling techniques, storage procedures, and quality control measures for perishable goods.
Sales Associate
BARE FEET SHOES
Philadelphia, PA
05.2008 - 08.2009
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Cashier
Aunt Anne’s Pretzel
Philadelphia, PA
04.2006 - 05.2007
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
Deli Clerk
Genaurd’s Whole Food
Philadelphia, PA
02.2005 - 12.2005
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
Education
Diploma - Basis
Nation High School
Online 09.2010
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
Timeline
Delivery Driver
FTGL Logistics
09.2024 - 02.2025
EVS Housekeeper
Sodexo
11.2022 - 05.2023
Home Health Aide
No’let Home Care
01.2022 - 05.2024
Machinist Assistant
On Time Staffing
09.2017 - 08.2018
Childcare Provider
Little Folks Daycare
07.2015 - 03.2016
Senior Produce Clerk
Save A Lot
01.2010 - 05.2011
Sales Associate
BARE FEET SHOES
05.2008 - 08.2009
Cashier
Aunt Anne’s Pretzel
04.2006 - 05.2007
Deli Clerk
Genaurd’s Whole Food
02.2005 - 12.2005
Diploma - Basis
Nation High School