Summary
Overview
Work History
Education
Skills
Timeline
Generic

TIFFANY JOHNSON

Capitol Heights,MD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience

Work History

Dedicated Aide

Maya Angelou Public Charter School
03.2022 - Current
  • Supported students during group activities, encouraging teamwork and cooperation among peers for successful completion of tasks.
  • Reinforced teacher's instruction with personalized assistance.
  • Helped students develop organizational skills by providing guidance on note-taking, time management, and study habits.
  • Ensured proper accommodations were provided for all students during testing periods, allowing them equal access to materials needed for success.

Insurance Agent

GEICO, Government Employees Insurance
10.2017 - 04.2022
  • Responded to customer inquiries and problems to promote great service.
  • Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
  • Analyzed customer needs and provided best options, upselling products and services.

Customer Service Representative

Ashley Furniture Homestore
01.2015 - 02.2017
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Lead of Student Support/Registrar

Westwood College
05.2007 - 12.2014

Assisted in enrollment and registration

Developed and implemented creative methods to retain students

Compiled data

Education

Bachelor of Science - Business Administration And Management

DeVry University
Downers Grove, IL
06.2018

High School Diploma -

North Stafford High School
Stafford, VA
06.2005

Skills

  • Critical Thinking
  • Active Listening
  • Time Management
  • Judgement and Decision Making
  • Maintain a high work load in a fast paced environment

Timeline

Dedicated Aide

Maya Angelou Public Charter School
03.2022 - Current

Insurance Agent

GEICO, Government Employees Insurance
10.2017 - 04.2022

Customer Service Representative

Ashley Furniture Homestore
01.2015 - 02.2017

Lead of Student Support/Registrar

Westwood College
05.2007 - 12.2014

High School Diploma -

North Stafford High School

Bachelor of Science - Business Administration And Management

DeVry University
TIFFANY JOHNSON