Tiffany Johnson
Grand Prairie,TX
Summary
Results-driven professional with extensive experience in admissions leadership, consultative sales, and recruitment and retention. Proven ability to meet and exceed aggressive sales quotas. Committed to establishing and cultivating meaningful business relationships with internal teams and company clients.
Experienced with managing comprehensive admissions processes from initial inquiry to final enrollment. Utilizes communication and organizational skills to enhance applicant experiences and streamline operations. Knowledge of fostering collaborative environments and adapting to evolving institutional needs.
Overview
16
16
years of professional experience
Work History
Admission Specialist
Dallas College
Dallas, TX
08.2025 - Current
- Processed admissions applications, ensuring compliance with institutional policies and state regulations.
- Evaluated student records to determine eligibility for financial aid and scholarships.
- Provided guidance on program options and admissions requirements to prospective students.
- Organized recruitment events, enhancing outreach to diverse student populations.
Director of Admission
Aviation of Maintenance
12.2023 - Current
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, students, customers, and suppliers.
- Adhere to all company policies and procedures.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating, work efforts with other employees, groups, and organizations.
- Developed strategic enrollment plans to enhance student recruitment and retention efforts.
- Collaborated with academic departments to align admissions processes with institutional goals.
- Analyzed admissions data to identify trends and inform decision-making for future strategies.
- Led training sessions for admissions staff on best practices and new technologies in recruitment.
- Streamlined application review process, increasing efficiency and improving response times for applicants.
- Established partnerships with external organizations to broaden outreach initiatives and diversify applicant pool.
- Managed budgetary allocations for admissions marketing campaigns, optimizing resource utilization across channels.
- Implemented feedback mechanisms to assess applicant satisfaction and improve overall experience in the admissions process.
- Conducted regular evaluation of admission policies and procedures, making necessary adjustments to maintain alignment with institutional objectives.
Assistant Director of Admissions
CHCP
04.2023 - 12.2023
- Assist Director of Admissions with a team of 8 Admissions Advisors with daily enrollments taken.
- Assist with 2nd Interviews to ensure that all students were prepared for the first day of class.
- Work effectively on making my personal goal of 20 students per start.
- Assist with new hires with onboarding and starting their new career.
- Developed and implemented strategic recruitment initiatives to attract diverse student populations.
- Oversaw admission processes, ensuring compliance with institutional policies and regulations.
- Analyzed application data to identify trends and optimize enrollment strategies.
- Collaborated with academic departments to align program offerings with market demands.
- Mentored admissions staff, enhancing team performance and knowledge of best practices.
- Streamlined applicant evaluation procedures, improving turnaround times for admissions decisions.
- Managed communication strategies through digital platforms, increasing engagement with prospective students.
- Established partnerships with local high schools and community colleges to promote transfer opportunities, increasing incoming transfer student numbers.
Sr. Sales Representative and Manager
Thrive DX
Remote
06.2020 - 04.2023
- Consistently overachieve on sales quota as a top company sales rep.
- Exceed the 5% target with an average 10% conversion rate.
- Conduct virtual and phone interviews for various U.S. universities including American University, New York University, and New Jersey Institute of Technology.
- Manage and train teams of Admissions Advisors.
Sr. Admissions Advisor
Remington College
Fort Worth, TX
07.2018 - 06.2020
- Performed daily interviews, reviewed enrollment activities, and updated leads.
- Implemented and adhered to all campus and company policies and procedures, and federal regulations within standards of accreditation.
- Guided and developed organizational admissions policies and practices.
- Performed on-site and offsite prospecting and maintained professional relationships.
Sr. Admissions Advisor
Ogle School
Arlington, TX
08.2016 - 07.2018
- Supported prospective students and parents throughout the admissions process.
- Analyzed files and resolved discrepancies promptly.
- Planned and coordinated open houses for prospective students.
- Developed marketing and social media campaigns.
Sr. Admissions Representative
Cortiva Institute
Arlington, TX
01.2014 - 08.2016
- Promptly respond to prospective students to inform prospective students accurately and specifically about the school.
- Facilitated contact between the prospective student and the Financial Aid Administrator to allow timely assistance with potential financial aid.
- Maintained accurate records on prospective students in files and the school’s case management system.
- Grew business more than $3,500,000 in less than two years representing massage modalities in four counties.
Sr. Admissions Representative
Sanford Brown College
Dallas, TX
11.2010 - 12.2013
- Provided one-on-one consultations for prospective students and parents.
- Interviewed applicants to assess suitability and gathered the required information.
- Developed and implemented strategic outreach initiatives to enhance student recruitment efforts.
- Analyzed admissions data to identify trends and improve enrollment strategies.
Education
Master of Science - Criminal Justice
Grambling State University
Grambling, LA01-1997
Bachelor of Arts - Social Work
Grambling State University
Grambling, LA01-1995
Skills
- Leadership Development
- Consultative Sales
- Client Relations
- Salesforce CRM
- Public Speaking
Timeline
Admission Specialist
Dallas College
08.2025 - Current
Director of Admission
Aviation of Maintenance
12.2023 - Current
Assistant Director of Admissions
CHCP
04.2023 - 12.2023
Sr. Sales Representative and Manager
Thrive DX
06.2020 - 04.2023
Sr. Admissions Advisor
Remington College
07.2018 - 06.2020
Sr. Admissions Advisor
Ogle School
08.2016 - 07.2018
Sr. Admissions Representative
Cortiva Institute
01.2014 - 08.2016
Sr. Admissions Representative
Sanford Brown College
11.2010 - 12.2013
Bachelor of Arts - Social Work
Grambling State University
Master of Science - Criminal Justice
Grambling State University