Tiffany Julian

• Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
• Performed general housekeeping and cleaning tasks.
• Notified supervisors of defective equipment or material.
• Performed quality checks on products and materials to identify any defects.
• Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
• Operated heavy equipment safely to transport materials and complete tasks as required.
• Followed instructions and safety protocols to prevent accidents and injuries.
• Followed instructions and safety protocols while operating machinery and equipment.
• Moved and cleared debris from work sites to dispose of in designated areas.
• Inspected product packed and stacked on pallets
• Used manual hand jack to move pallets from work station to shipping and receiving

• Reduced call handling time by efficiently navigating through customer databases and CRM systems.
• Made outbound lead follow-ups to potential and existing customers by telephone and email to qualify leads and sell products and services.
• Participated proactively in ongoing learning initiatives like workshops or seminars to consistently enhance communication skills and product knowledge.
• Built rapport with clients, fostering long-term relationships that led to increased customer loyalty and repeat business.
• Met established attendance expectations and team revenue goals to achieve company objectives.
• Expanded client base by consistently meeting daily targets for outbound calls made per shift.
• Conducted follow-up calls to gauge customer satisfaction levels and identify opportunities for upselling or cross-selling services.
• Utilized persuasive communication skills to overcome objections from potential clients during sales presentations.
• Assisted in training new employees on company policies, products, and effective call-handling techniques.
• Educated customers on offerings and upsold products and services to increase revenue.
• Maintained detailed records of customer interactions to provide accurate data for future reference and analysis.
• Made 500 to 1000 cold calls per day resulting in client base growth by70%.
• Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
• Asked relevant questions to assist customers with selecting needed or requested products and services.
• Pitched products and services to potential customers, securing new deals and sales opportunities.

• Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
• Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
• Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
• Reduced food waste by properly storing ingredients and monitoring expiration dates.
• Followed orders from head chef to establish productive and timely preparation of meals.
• Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
• Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
• Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
• Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
• Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
• Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
• Cultivated a safe working environment by consistently wearing appropriate protective gear and practicing safe handling techniques during food preparation tasks.
• Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
• Prepared various types of cuisine, showcasing versatility and adaptability in the kitchen environment.
• Conserved resources by utilizing proper portion control techniques during meal preparation.
• Ensured customer satisfaction by paying close attention to dietary restrictions and special requests.
• Ensured consistent food quality by strictly following recipes and presentation standards.
• Maintained high standards of cleanliness, ensuring safe and hygienic work environment.
• Minimized cross-contamination risks by diligently organizing food storage and prep areas.
• Enhanced kitchen efficiency by preparing ingredients ahead of busy shifts.
• Adapted quickly to menu changes, demonstrating flexibility and keen ability to learn new recipes.
• Enhanced customer experience by contributing to creation of visually appealing dish presentations.
• Kept kitchen clean and organized by performing daily maintenance tasks.
• Maintained food safety and sanitation standards.
• Measured, weighed, and mixed appropriate ingredients according to recipe directions.
• Followed strict standards for food handling and safety, minimizing risks to customers.
• Measured and mixed ingredients according to precise recipes for best results.
• Coordinated checklists to keep kitchen clean, stocked and sanitary.
• Managed opening and closing shift kitchen tasks.

Inspected material

Loaded product on conveyor belt

Ran product through high heated ovens

Exercised good safety and compliance

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
• Maximized table turnover rate by managing reservations and seating arrangements.
• Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
• Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
• Streamlined order-taking process to minimize wait times for diners.
• Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
• Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
• Improved dining experience by providing prompt, attentive service to guests.
• Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
• Answered customers' questions, recommended items, and recorded order information.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Inspected dishes and utensils for cleanliness.
• Operated POS system effectively

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Boosted team efficiency, shared best practices in cash handling and customer interaction.
• Assisted in inventory management, contributing to reduction in stock discrepancies.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Performed cash, card, and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
• Observed each team member to carry out duties and provided constructive criticism.
• Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
• Assigned each member of Number person team with specific daily tasks and responsibilities.
• Increased productivity by effectively delegating tasks and monitoring progress throughout the night shift.
• Evaluated employee performance regularly, offering constructive feedback and identifying opportunities for growth or additional training needs.
• Managed communication between associates and management, addressing key issues and needs.
• Assisted customers with complaints, questions, and concerns.
• Maintained stock of products and ordered new products when stock was running low.
• Maintained accurate inventory levels through diligent oversight and thorough record keeping practices.
• Ensured safety of all employees by conducting regular safety checks, addressing potential hazards, and enforcing company policies.
• Participated in continuous improvement efforts, identifying areas for potential enhancements within night shift operations based on data analysis and observation.
• Provided support to upper management by generating comprehensive reports detailing productivity, employee performance, inventory levels, and other relevant metrics from the night shift operations.
• Compiled reports on production shortfalls, accidents and equipment problems.
• Improved customer satisfaction by addressing concerns promptly and ensuring high-quality service from the night shift team.
• Upheld strict compliance with local, state, and federal regulations governing workplace safety, health, and environmental practices.
• Upheld federal safety standards and environmental disposal protocols.
• Implemented quality control measures to ensure products met company standards before leaving the facility during the night shift operations.
• Conducted regular performance reviews for night shift employees, setting goals for professional growth and addressing any areas requiring improvement.
• Implemented policies and standard operating procedures for continuous improvement.
• Cultivated professional working relationships with peers and supervisors.
• Collaborated with other leaders and executives to direct workflow and support operations.
• Built relationships with customers and managed accounts to drive revenue and profit.