Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Tiffany Young

Carson City,NV

Summary

Adept in both adaptability and inventory management, I significantly enhanced patient flow and safety protocols at Carson Tahoe Hospital. My expertise in documentation and empathetic patient communication has consistently improved operational efficiency and patient satisfaction, showcasing my commitment to excellence in healthcare support roles.

Overview

23
23
years of professional experience
1
1
Certification

Work History

MRI Tech Aid

Carson Tahoe Hospital
Carson City, NV, NV
01.2023 - Current
  • Preparing patients and answering all questions they may have.
  • Screen all patients to make sure they are safe to go into the MRI field.
  • Screen all employees/non-employees to ensure safety in the MRI area.
  • Communicating and having empathy with the patient.
  • Maintaining Records and HIPAA
  • Position the patient for the MRI.
  • Organization of all documents.
  • Setting up the computer system and communicating with the doctor for a new MRI Heart procedure.
  • Coordinating scheduling and patient flow.
  • Working together as an effective team member.

Centralized Scheduler

Carson Tahoe Hospital
Carson City, NV
09.2022 - 12.2022
  • Developed and maintained a centralized scheduling system for medical appointments.
  • Collaborated with physicians, nurses and other clinical staff to ensure accurate patient scheduling.
  • Utilized computer software programs to enter data into the centralized scheduling system.
  • Coordinated communication between patients and healthcare providers regarding appointment times.
  • Monitored patient wait lists and adjusted schedules accordingly when needed.
  • Assisted in resolving any conflicts or issues related to patient appointments or scheduling changes.
  • Managed complex phone calls from patients seeking same day or next day appointments.
  • Ensured compliance with HIPAA regulations when handling confidential patient information.
  • Instructed patients regarding how to prepare for appointments.

Lead Registered Dental Assistant

Douglas Karwoski and Steven Frugoli Dental
Dayton , NV
04.2002 - 08.2022
  • Assisted dentist with a variety of dental treatments, including cleanings, fillings, extractions and root canals.
  • Provided chairside assistance during all dental procedures in accordance with established protocols.
  • Performed basic laboratory procedures such as taking impressions, pouring models and fabricating custom trays.
  • Maintained accurate patient records and prepared treatment plans for review by the dentist.
  • Sterilized instruments and equipment between uses according to OSHA standards.
  • Took digital X-rays of teeth and jaws for diagnostic purposes.
  • Monitored inventory levels of supplies and materials used in the office.
  • Assisted other staff members with administrative tasks such as scheduling appointments and answering phones, and collecting patient fees.
  • Managed clinical operations in absence of the dentist or hygienist.
  • Prepared treatment rooms for use by sterilizing instruments and ensuring necessary supplies were available.
  • Ordered dental supplies when needed, maintaining cost efficiency without sacrificing quality of care provided to patients.
  • Answered patient questions regarding their treatment plan or insurance coverage information.
  • Reviewed patient medical history prior to appointment start time to ensure accuracy of diagnosis and treatment plan recommendations.
  • Ensured compliance with safety regulations set forth by local, state and federal laws.
  • Implemented infection control protocols throughout the office including cleaning surfaces between each use.
  • Provided support to new hires while they learn the duties associated with being a Registered Dental Assistant.
  • Collaborated closely with dentists to ensure optimal outcomes for patients undergoing complex treatments.
  • Performed regular maintenance on dental equipment ensuring it is in good working order at all times.
  • Developed positive relationships with both existing and potential clients through excellent customer service skills.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.

Education

High School Diploma -

San Benito High
Hollister
06-2021

License - Dental

Registered Dental Assistant
Gilroy
08-2001

National License Phlebotomy - Phlebotomy

Western Nevada College
Carson City, NV

Skills

  • Excellent Communication
  • Adaptability
  • Cultural Sensitivity
  • Attention to Detail
  • Risk Assessment
  • Inventory Management
  • CPR Certification
  • First Aid Certification
  • Documentation and Recordkeeping
  • Professionalism
  • Safety Demonstrations
  • Group Discussions
  • Safety Procedures
  • Collaboration and Teamwork
  • Flexibility
  • Customer Service

Certification

  • CPR Certification Exp 03/2025

References

References available upon request.

Timeline

MRI Tech Aid

Carson Tahoe Hospital
01.2023 - Current

Centralized Scheduler

Carson Tahoe Hospital
09.2022 - 12.2022

Lead Registered Dental Assistant

Douglas Karwoski and Steven Frugoli Dental
04.2002 - 08.2022

High School Diploma -

San Benito High

License - Dental

Registered Dental Assistant

National License Phlebotomy - Phlebotomy

Western Nevada College

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