Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Kemp

Gainesville,GA

Summary

Driven retail professional with a proven track record of enhancing sales and customer satisfaction across multiple roles, including as a District Merchandising Manager at Oriellys Auto Parts. Leveraged visual merchandising and vendor relations to boost sales performance, while fostering a culture of continuous improvement. Known for reliability and an outgoing demeanor, adept at driving results through strategic planning and team collaboration.

Overview

6
6
years of professional experience

Work History

Merchandiser

KDP
08.2023 - 09.2024
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.

Sales Supervisor

Advanced Auto Parts
08.2020 - 12.2022
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.
  • Checked store merchandise regularly for proper display and replenishment.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Promoted exceptional customer service by engaging clients on sales floor.

District Merchandising Manager

Oriellys Auto Parts
07.2018 - 04.2020
  • Increased sales performance by developing and implementing effective merchandising strategies for the district.
  • Coordinated promotional events across the district to drive sales growth and increase product visibility.
  • Championed the adoption of new technologies and tools to streamline merchandising processes, create efficiencies, and foster a culture of continuous improvement within the district.
  • Supported new store openings within the district by overseeing merchandise setup processes, ensuring successful launches.
  • Conducted regular store visits to assess compliance with merchandising guidelines and provide feedback to store management teams.
  • Reduced out-of-stock occurrences by closely monitoring inventory levels and working with supply chain partners on timely replenishments.

Education

High School Diploma -

Willard High School
Willard, OH
06.2008

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Stock Rotation
  • Pricing and shelf labeling
  • Active listener
  • Visual Merchandising
  • Store maintenance
  • Vendor Relations
  • Retail sales professional

Timeline

Merchandiser

KDP
08.2023 - 09.2024

Sales Supervisor

Advanced Auto Parts
08.2020 - 12.2022

District Merchandising Manager

Oriellys Auto Parts
07.2018 - 04.2020

High School Diploma -

Willard High School

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Tiffany Kemp