Tiffany Kobriger
WISCONSIN RAPIDS
Summary
Versatile professional with a robust background in customer service and team collaboration. Recognized for building strong relationships and streamlining processes to enhance customer satisfaction and team efficiency.
Overview
10
10
years of professional experience
Work History
Overnight Stock Associate
Walmart
Wisconsin Rapids, WI
05.2025 - Current
- Stocked shelves efficiently to maintain product availability and organization.
- Monitored expiration dates on products, ensuring compliance with quality standards.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Followed safety protocols to ensure a safe working environment for all associates.
Team Lead
Walmart
Wisconsin Rapids, WI
10.2024 - 05.2025
- Led team in achieving operational goals through effective scheduling and resource allocation.
- Trained new employees on best practices for customer service and store operations.
- Coordinated team meetings to discuss performance metrics and develop action plans.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives, as well as promoting engagement.
Farrier
TK Hoofcare LLC
Wisconsin Rapids, WI
09.2021 - 10.2024
- Evaluated hoof health and conformation to develop tailored trimming and shoeing plans.
- Implemented safe handling techniques to minimize stress during farrier procedures.
- Collaborated with veterinarians to address equine health issues and corrective shoeing needs.
- Mentored junior farriers on best practices for hoof care and maintenance procedures.
- Developed strong relationships with clients through exceptional service and education on hoof health.
- Contributed to improved horse comfort through expert application of therapeutic shoes when needed.
- Educated horse owners on the importance of regular hoof care for optimal equine health.
- Monitored animals for behavioral problems and signs of health issues.
Administrative Assistant
Steinbrueck Psychology
Racine, WI
09.2021 - 10.2022
- Streamlined appointment scheduling, enhancing efficiency in client management.
- Managed correspondence and communications, ensuring timely responses and information flow.
- Organized and maintained electronic and physical filing systems for improved document retrieval.
- Assisted in preparing client reports and documentation, ensuring accuracy and compliance with standards.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Team Member
Chick-fil-A
Racine, WI
10.2016 - 07.2020
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with team to efficiently prepare and serve food items during peak hours.
- Assisted in training new team members on operational procedures and customer service standards.
- Implemented process improvements that increased order accuracy and reduced wait times.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
Education
High School Diploma -
Union Grove Union High School
Union Grove, WISkills
- Works well independently and with a team
- Restocking shelves, stock rotation, barcode scanning, excels in cross training and multitasking
- Warehouse safety - Loading and unloading, heavy lifting, pallet jack operation, handling fragile items
- Cleanliness standards
- Efficiency oriented - quick learner with excellent problem solving skills
- Maintaining safety
- Customer relationship management - attention to detail, active listening skills
- Cashier support - customer service skills, ordering assistance
- Adaptability and flexibility
Languages
English
Native or Bilingual
Timeline
Overnight Stock Associate
Walmart
05.2025 - Current
Team Lead
Walmart
10.2024 - 05.2025
Farrier
TK Hoofcare LLC
09.2021 - 10.2024
Administrative Assistant
Steinbrueck Psychology
09.2021 - 10.2022
Team Member
Chick-fil-A
10.2016 - 07.2020
High School Diploma -
Union Grove Union High School