Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hope Castillo

Spanish Fork,UT

Summary

Professional retail worker prepared for overnight stock roles with focus on efficiency and accuracy. Background in maintaining stock levels and ensuring timely restocking to support store operations. Known for collaborative teamwork and adaptability in dynamic environments, consistently meeting team goals and operational needs.

Industrious inventory management and planning professional offering two-year retail background. Knowledgeable about merchandise layouts, sales promotions and customer service. Meticulous attention to detail with creative but disciplined approach to displays.

Overview

2
2
years of professional experience

Work History

Overnight Stock Associate

Walmart
10.2023 - Current
  • Ensured timely product availability for customers by efficiently unloading and stocking merchandise.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Supervised and trained new staff in performing census.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Managed time effectively to complete nightly tasks within allotted timeframe, minimizing the need for additional overtime hours.
  • Demonstrated adaptability by taking on additional tasks or responsibilities as needed to support overall store operations during overnight shifts.
  • Interacted with guests in friendly and knowledgeable way.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Greeted store customers and discussed needs.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.

Stock Assosciate

Ross Dress for Less
07.2022 - 01.2024
  • Answered customer questions and provided detailed product information.
  • Optimized space utilization in the stockroom through strategic placement of products based on sales data and trends.
  • Anticipated high-demand periods by proactively maintaining adequate stock levels for popular items.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Greeted customers and directed to requested products.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Greeted store customers and discussed needs.
  • Stocked designated items on shelves, end caps and displays.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.

Education

High School Diploma -

Springville High School
Springville, UT
05.2019

Skills

  • Work independently
  • Restocking shelves
  • Warehouse safety
  • Loading and unloading
  • Shelf stocking
  • Heavy lifting
  • Pallet jack operation
  • Deadline oriented
  • Stock rotation
  • Item location
  • Stockroom maintenance
  • Teamwork and collaboration
  • Quick learner
  • Time management
  • Attention to detail
  • Motivated team player
  • Organizational skills
  • Active listening
  • Customer relationships

Timeline

Overnight Stock Associate

Walmart
10.2023 - Current

Stock Assosciate

Ross Dress for Less
07.2022 - 01.2024

High School Diploma -

Springville High School

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Hope Castillo