Lauren Nicholas
Chatham,VA
Overview
13
13
years of professional experience
Work History
Overnight Stock Associate
Walmart
08.2024 - Current
- Executed efficient stocking of merchandise to ensure optimal store presentation.
- Collaborated with team members to maintain inventory accuracy and organization.
- Monitored stock levels and communicated needs to management for timely replenishment.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
Bakery Worker
Walmart
01.2022 - 05.2024
- Prepared and baked a variety of bread and pastries following established recipes.
- Operated commercial ovens, mixers, and other baking equipment efficiently.
- Ensured compliance with food safety standards and cleanliness protocols.
- Monitored inventory levels of ingredients, placing orders as necessary to maintain stock.
E-commerce Personal Shopper
Walmart
06.2020 - 02.2022
- Assisted customers in selecting products tailored to individual preferences and needs.
- Processed online orders efficiently while maintaining accurate inventory levels.
- Collaborated with team members to optimize product selection for seasonal promotions.
- Utilized Walmart's e-commerce platforms to manage customer inquiries and resolve issues promptly.
- Implemented best practices for order fulfillment to enhance customer satisfaction ratings.
- Developed knowledge of store layouts and product availability to improve shopping experience.
- Adapted quickly to changes in technology and procedures within fast-paced retail environment.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Assistant Manager/Sales Associate
Dollar General
06.2012 - 06.2016
- Assisted in daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock availability and reducing waste.
- Trained and mentored new team members on operational processes and customer service standards.
- Developed schedules for staff to ensure optimal coverage during peak hours.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
Education
Associate of Arts - Liberal Arts
Danville Community College
Danville, VA06.2014
Skills
- Teamwork and collaboration
- Detailed Oriented
- Customer service
- Detailed Focus
- Time management
- Dependable and reliable
- Work independently
Timeline
Overnight Stock Associate
Walmart
08.2024 - Current
Bakery Worker
Walmart
01.2022 - 05.2024
E-commerce Personal Shopper
Walmart
06.2020 - 02.2022
Assistant Manager/Sales Associate
Dollar General
06.2012 - 06.2016
Associate of Arts - Liberal Arts
Danville Community College