Wyndon Johnson
Paris,TX
Summary
Driven professional experienced in the cultivation of lucrative partnerships. Looking for an Online Chat Specialist position with a potential for growth. Results-oriented Online Chat Specialist considered an asset in the workplace. A pleasant personality coupled with exemplary communication and customer engagement skills. Ready to take on a new role that requires energy and enthusiasm while driving business success. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
Work History
Overnight Stock Associate
Walmart
Paris, TX
06.2022 - Current
- Organized shelves and racks in a neat and orderly fashion.
- Stocked, arranged and organized merchandise during late shift in store that stayed open overnight.
- Assisted customers upon request in finding products or checked in warehouse for unstocked items.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
Production Material Handler
MAU Workforce Solutions
Paris, TX
06.2019 - 09.2021
- Organized materials for efficient loading and unloading.
- Followed safety regulations while operating heavy machinery such as pallet jacks or forklifts.
- Communicated effectively with other departments regarding inventory needs or shortages.
- Stored materials according to established guidelines in order to maintain safe working conditions.
- Maintained cleanliness in work areas by disposing of waste materials appropriately.
- Trained new employees on proper use of warehouse equipment and safety protocols.
- Participated actively in regular team meetings about productivity goals.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Organized warehouse inventory according to warehouse plan.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Used scanners to track parcel information, condition or receipt.
- Packed boxes and stock using organizational guidelines.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Call Center Customer Service Representative
Results Companies
Paris, TX
12.2016 - 04.2019
- Answered incoming customer calls regarding product inquiries, orders, and complaints.
- Provided customers with product and service information.
- Followed up with customers to ensure their satisfaction with the resolution of their issue.
- Communicated courteously with customers by telephone, email, or chat systems.
- Worked collaboratively within a team environment to meet departmental goals.
- Demonstrated excellent listening skills while interacting with customers.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
Education
High School Diploma -
Paris High School
Paris, TX06.2016
Skills
- Customer Service
- Teamwork and Collaboration
- Self-Motivated
- Training & Development
- Flexible and Adaptable
- Call Centers
- Customer Engagement
- Telephone Etiquette
- Client Inquiries
- Team Building
- Company Policies and Procedures
- Stocking
- Stocking and replenishing
- Unloading trucks
- Stocking shelves
- Product restocking
Certification
- Licensed Life Agent - 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
When no one believes in you, all you have is your confidence.
Wyndon
Timeline
Overnight Stock Associate
Walmart
06.2022 - Current
Production Material Handler
MAU Workforce Solutions
06.2019 - 09.2021
Call Center Customer Service Representative
Results Companies
12.2016 - 04.2019
High School Diploma -
Paris High School
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