Tiffany Koepke
Smithfield,VA
Summary
Dedicated and hardworking professional with a strong passion for pursuing a successful career in information technology or office administration. Proven experience in administrative roles, consistently delivering the highest level of customer service. Currently seeking a position to apply educational training in information technology or utilize extensive administrative experience to develop and excel. Experienced IT professional with a solid background in system support and administration, ready to take on complex technical challenges. Skilled at collaborating within teams to provide reliable and efficient IT solutions, while remaining adaptable to evolving project needs. Proficient in troubleshooting, network configuration, and software maintenance, with a focus on achieving optimal results and ensuring operational stability. Organized and detail-oriented with a strong work ethic.
Overview
16
16
years of professional experience
Work History
IT System Assistant
Prime Media Productions
10.2015 - Current
- Supported IT department during major technology upgrades and rollouts, minimizing disruptions to daily operations.
- Assisted with various projects, including server upgrades and hardware installations.
- Diagnosed and troubleshot hardware, software and network issues.
- ShowSeeker coordinator to input data such as rate cards, new users/removal of old users, system addition/removal and network addition/removal for both Plus and Pilot.
- Main Digitizer for commercials using Premier Pro and Media Encoder.
- Cataloging spots/copying/storage
- Downloading new commercials (complete and otherwise) from sources and assisting where needed in obtaining spots.
- Proof and ID incoming spots ready for broadcast.
- Proof and make available spots/resources designated for production on internal servers and on Google Drive along with generating streaming versions or preview of spots upon request
- Backup support as needed for IT Manager and Specialist
Marketing Assistant
Prime Media Productions
10.2013 - 10.2015
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Increased brand awareness by implementing targeted marketing campaigns.
- Coordinated sales meetings, ensuring effective representation at industry events to generate leads and increase brand visibility.
- Generated reports to support development and implementation of marketing plans.
- Used various market research tools and techniques to gather, analyze and interpret data.
- Assembled reports and presentations to share insights and recommendations with sales staff.
- Rate card administrator.
Temporary
Isle of Wight Chamber of Commerce
01.2009 - 02.2011
- General office duties including typing letters, answering phones, greeting the public, faxing information
- Worked Isle of Wight Chamber Days, making sure booths were set up and in order.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Education
A.A.S. - Computer and Information Science, IT/Networking and Security Management
ECPI College of Technology
Newport News, VA01.2007
High School Diploma -
Smithfield High School
Smithfield, VA06-1996
Skills
- Windows 2000, 2003, 2010 & 2011
- Windows Server 2010
- Networking Fundamentals
- Adobe Premiere Pro and Media Encoder
- Microsoft 365 and older versions including Word, Excel, PowerPoint, Access, Publisher and Outlook
- Troubleshooting
- Hardware and Software Installation
- Remote Support
- VPN Configuration
- Backup and recovery
- Customer Service
- Data Entry
- Office Administration
- Filing
- Database entry
- Prioritization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementCompany CultureWork-life balancePaid sick leavePaid time off401k matchTimeline
IT System Assistant
Prime Media Productions
10.2015 - Current
Marketing Assistant
Prime Media Productions
10.2013 - 10.2015
Temporary
Isle of Wight Chamber of Commerce
01.2009 - 02.2011
A.A.S. - Computer and Information Science, IT/Networking and Security Management
ECPI College of Technology
High School Diploma -
Smithfield High School
Similar Profiles
SARA MARGARET MOORESARA MARGARET MOORE
Account Executive at Prime Media ProductionsAccount Executive at Prime Media Productions
Emily GrayEmily Gray
Digital Marketing Assistant at Monkey Media (Acquired By Prime Creative Media)Digital Marketing Assistant at Monkey Media (Acquired By Prime Creative Media)
Jamel D. McClainJamel D. McClain
Flatbed Tractor Truck Driver at Prime Source ProductionsFlatbed Tractor Truck Driver at Prime Source Productions