Tiffany Kvarda
Mechanicsville,VA
Summary
Dedicated and focused Project Management Professional with over 8 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in project leadership, staff training and development, customer results and on-going process improvements.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project Manager
Capital One
Richmond, VA
04.2020 - Current
- Conduct regular status meetings with internal teams and external partners to track progress against established milestones.
- Identify root causes of process problems through data analysis, interviews, surveys, focus groups, observation.
- Collaborate closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Participate in cross-functional teams responsible for developing innovative solutions for complex problems.
- Ensure compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Identify potential project risks and help develop mitigation plans to resolve potential issues.
- Train and mentor team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
- Implement effective communication protocols between internal teams working on different aspects of a given project.
- Actively seek out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
Learning and Development Manager
Capital One
Richmond, VA
11.2017 - 04.2020
- Analyzed monthly reports on actual revenue performance and compared with budgeted projections.
- Drafted presentations summarizing key financial findings for executive review.
- Collaborated with other departments to plan and monitor the budget execution process.
- Ensured compliance with applicable accounting standards, regulations, and laws.
- Collaborated with cross-functional teams on procurement activities related to vendor management initiatives.
- Identified ways to improve existing relationships with key suppliers through effective communication strategies.
- Facilitated resolution of escalated problems between parties involved in the contract agreement process.
- Analyzed vendor performance metrics to determine areas for improvement.
- Assessed risks associated with potential new vendors and recommended appropriate countermeasures.
- Delegated tasks among the team based on their skillsets and capabilities.
- Created performance reviews to measure individual employee's strengths and weaknesses.
- Provided guidance and support to team members on various projects.
- Organized monthly one-on-one meetings with each team member to discuss individual goals and objectives.
Learning Consultant
Capital One
Richmond, VA
11.2016 - 11.2017
- Organized meetings between stakeholders to discuss project details and timelines.
- Assisted in developing new methods for data collection and analysis techniques.
- Developed and implemented customized strategies to meet client needs.
- Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
- Identified potential risks associated with proposed solutions or projects.
- Reviewed existing policies and procedures and suggested improvements where necessary.
- Maintained strong relationships with key stakeholders throughout the duration of the project lifecycle.
Learning and Development Specialist
Capital One
Richmond, VA
03.2010 - 11.2017
- Developed and facilitated learning programs to ensure the professional development of employees.
- Conducted assessments, surveys and interviews to identify training needs and develop appropriate courses.
- Analyzed feedback from participants in learning sessions to improve future offerings.
- Collaborated with subject matter experts to create content for e-learning & onsite courses.
- Coordinated logistics for classroom-based training events such as room configuration, catering services and audio and visual equipment setup, course materials & technical requirements.
- Conducted post-training evaluations to measure effectiveness of instruction techniques and overall program success.
- Conducted vendor performance reviews, analyzed data and developed strategies for improvement.
- Developed and maintained a comprehensive database of vendors to ensure timely delivery of products and services.
- Monitored vendor performance against contracted service level agreements.
- Provided guidance on best practices for working with third-party vendors.
Education
Associate of Science - Business Administration And Management
J Sargeant Reynolds Community College
Richmond, VA05.2013
Associate of Science - Business Administration And Management
Liberty University Online
Skills
- Problem-Solving
- Detail-Oriented
- Decision-Making
- Project Planning
- Project Management
- Project Development
- Resource Allocation
- Vendor Sourcing
- Cost Control
- Agile Methodology
- Cross-Functional Collaboration
- Conflict Management
- Process Improvement
- Analytical Thinking
- Relationship Building
- Survey Creation
- Data Analysis
- Program Evaluation
- Supervision and Leadership
- Verbal Communication
- Active Listening
- JIRA
- Confluence
- Zoom
- Slack
- Google Suite
- MS Office
- Workday
- Salesforce
- Six Sigma
Certification
- Certified Product Owner
- Certified Scrum Master
Timeline
Project Manager
Capital One
04.2020 - Current
Learning and Development Manager
Capital One
11.2017 - 04.2020
Learning Consultant
Capital One
11.2016 - 11.2017
Learning and Development Specialist
Capital One
03.2010 - 11.2017
Associate of Science - Business Administration And Management
J Sargeant Reynolds Community College
Associate of Science - Business Administration And Management
Liberty University Online
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