Tiffany Lewis
Atlanta,CA
Summary
Highly motivated CDL driver with recent licensing & a passion for safe & efficient driving. Seeking a position as an entry-level truck driver where I can apply my training, strong work ethic, utilize my transferrable skills & commitment to safety to gain hands-on experience in the transportation industry.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Manager
Goodwill Industries Of North Georgia
Atlanta, GA
11.2018 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
General Manager
Popeyes® Louisana Kitchen
College Park, GA
05.2010 - 05.2021
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Oversaw food preparation and monitored safety protocols.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Tracked daily sales transactions and invoices for accuracy and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potential fines.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Streamlined operational processes to improve overall efficiency without compromising service or product quality.
- Evaluated performance metrics regularly, identifying areas for improvement and adjusting strategies accordingly for continued growth in sales figures.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Ensured compliance with all health department regulations as well as company policies and procedures.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Set clear expectations and created positive working environment for employees.
Education
Certificate of Technical Studies - Commercial Truck Driving
Atlanta Technical College
Atlanta, GA10-2024
High School Diploma -
Booker T. Washington
Atlanta, GA05-2005
Skills
- Time Management
- Problem-Solving
- Customer Service
- Attention to Detail
- Decision-Making
- Inventory Management
- Multitasking
- Adaptability
Certification
CDL Class A
Endorsement: Tanker
Completed CDL training program with emphasis on safety, defensive driving & hands-on vehicle operation
Gained practical experience in vehicle control, pre & post trip & load inspections
Timeline
Assistant Manager
Goodwill Industries Of North Georgia
11.2018 - Current
General Manager
Popeyes® Louisana Kitchen
05.2010 - 05.2021
Certificate of Technical Studies - Commercial Truck Driving
Atlanta Technical College
High School Diploma -
Booker T. Washington