Tiffany Linson
Garland,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Contact Center Specialist
Baylor Scott & White Medical Center
06.2014 - Current
- Enhanced customer satisfaction by addressing and resolving complex inquiries in a timely manner.
- Achieved high customer satisfaction ratings, effectively addressing concerns and providing appropriate solutions.
- Schedule patients for over a hundred physicians and twelve clinics.
- Enter insurance in Epic.
- Rout calls to physicians offices and refill team.
- Triage patients and transfer them to the triage nurse if needed.
Education
High School Diploma -
Garland High School
Garland, TX06.1985
Skills
- Excellent Communication
- Time Management
- Quality Assurance
- Adaptability
Accomplishments
I'm the leader of the Singles Ministry at my chruch. We go on outtings and have bible study. I love being over the Singles Ministry at my chruch.
Timeline
Contact Center Specialist
Baylor Scott & White Medical Center
06.2014 - Current
High School Diploma -
Garland High School
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