Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Tiffany Love

Tiffany Love

Coral Springs,Florida

Summary

Diligent leasing professional with a positive attitude, skilled at promoting resident satisfaction. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Seeking a full-time role that offers professional challenges and allows for leveraging interpersonal skills, effective time management, and problem-solving expertise.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Leasing Manager

RPM
10.2024 - 06.2025
  • Conducted engaging property tours and effectively showcased available units, contributing to a 3% increase in overall occupancy rates. Managed the full leasing process, including applications, background checks, and lease execution, while ensuring strict compliance with Fair Housing regulations.
  • Managed leasing staff, which include current online training, evaluations, and providing scheduling. Provided weekly feedback on pricing, services, and the team goals.
  • Distributed and followed up on tenant renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software (Yardi) updated with move-in/out and renewal data..
  • Collaborated with property management team to maintain occupancy levels and achieve leasing targets. Performing competitive market analysis by secret shopping neighboring communities and incorporating insights into monthly leasing events and strategies.
  • Created and maintained the monthly leasing calendar; supported daily operations by opening/closing showrooms and assisting with property upkeep, including landscape-related tasks in coordination with maintenance staff
  • Resolved conflicts between tenants regarding, noise, property concerns, and parking.
  • Provided updated daily availability (DAR) reports, and/or on-site daily activity reports.

Floating Leasing Consultant

InterSolutions
02.2022 - Current
  • Location of services includes: Ceru of Boca, Aura Boca, Polo Lakes Wellington, Wilton Towers, RTW Rentals, Sunny Lakes, The Grand West Palm Beach, and more
  • Maintained a high level of customer service by promptly responding to prospect inquiries via phone, email, and in-person interactions using well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Conducted property tours and provided detailed information on available units, amenities, and lease terms to potential & current residents
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Provided exceptional customer service to current tenants, address existing or new work order request, sign lease renewal, parking concerns, amenity availability, and more.
  • Supported property admin with various clerical, record keeping task,


Merchant Service Manager

First Data
09.2015 - 03.2020
  • Maintained clear and open communication with bank partners via phone and email, addressing complex topics such as pricing models, funding concerns, and account management related to POS systems and merchant onboarding.
  • Provided merchants proactive engagement, education and integrated digital self-service tools, to increase revenue retention.
  • Facilitated a One-Stop-Shop for merchants to close out sales, provide POS tech support, update daily/weekly pay out reports. Which included coordinating between various departments to resolve complex problems that require multiple steps or involve multiple teams.
  • Provided basic technical support for point-of-sale (POS) system functionality, including troubleshooting hardware and software issues, assisting users with system navigation, and escalating complex problems as needed.

Education

No Degree - CALP (Certified Apt Lease Professional)

NAA Educational Institute
Online
12-2025

Bachelor of Science - Business Administration

Nova Southeastern University
Davie, FL
06.2006

Full Specialist - Cosmetology

Boca Beauty
Boca Raton, FL
05-2020

Skills

  • Thorough in quality assurance
  • Customer service expertise
  • Fair housing policies
  • Office administration
  • Problem Solving
  • Time Management
  • Proficient Across Multiple Software Environments
  • Warm & Friendly Personality
  • CRM software

Certification

  • Beauty professional licensed to provide both nail and skincare services.
  • Trained in techniques for manicures, pedicures, nail enhancements, facials, and other skincare treatments.
  • Skilled as a nail technician and an esthetician.

Timeline

Leasing Manager

RPM
10.2024 - 06.2025

Floating Leasing Consultant

InterSolutions
02.2022 - Current

Merchant Service Manager

First Data
09.2015 - 03.2020

No Degree - CALP (Certified Apt Lease Professional)

NAA Educational Institute

Bachelor of Science - Business Administration

Nova Southeastern University

Full Specialist - Cosmetology

Boca Beauty

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