Tiffany L Ranish

Contributed to successful quality control initiatives and implemented new

strategies to improve employee work.

Responded to and resolved employees and customers relations.

Set clear expectations for team members reading their responsibilities.

Organized data and documentation to support accurate business

forecasting.

• Took inbound tech support calls to help customers resolve technical issues
• Worked as senior rep for global customers with their phone issues
• Level tier I, II

• Effective team member, ability to work with a diverse group of people
• Able to learn new computer programs and applications quickly with little instruction
• Hardworking, dependable, reliable
• Troubleshooting IOS, Androids, Windows, and Blackberry devices
• Level tier I

• Troubleshooting Mac base computers
• Gave systems, network, and internet support to users
• Responsible for guiding and assisting callers and reporting any discrepancies
• Answered a huge volume of inbound calls

Adhered to company and regulatory standards, conducting product

rotation, code dating and temperature control.

Prompted cleanliness and sanitation of freezer and cooler, equipment and

retail cases.

Reviewed inventory, stang, sales reports and made changes to

operational procedures to maintain profitability.