Summary
Overview
Work History
Education
Skills
Timeline
Tiffany Maddux

Tiffany Maddux

Customer service
Sparta,TN

Summary

Organized and motivated employee eager to apply management and organizational skills in various environments. Seeking entry level opportunities to expand skills while facilitating company growth. Dedicated employee, known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

18
18
years of professional experience
1
1
Language

Work History

Individual clients

PPL-New York Healthcare
10.2024 - Current
  • Deliver personalized healthcare support to diverse clients, demonstrating strong empathy and adaptability while maintaining detailed patient records.
  • Analyze healthcare needs and develop tailored care plans, ensuring compliance with medical protocols while optimizing patient outcomes.
  • Partner with healthcare teams to coordinate comprehensive patient care, facilitating smooth communication between providers and families.
  • Implement individualized healthcare strategies and monitor patient progress, fostering trust through attentive care and detailed documentation.

Delivery Driver

DoorDash
07.2021 - 11.2023
  • Delivered exceptional customer service while maintaining timely deliveries and route optimization, ensuring customer satisfaction and operational efficiency.
  • Managed multiple concurrent deliveries with precision, maintaining food quality standards and adhering to safety protocols.
  • Streamlined delivery routes in high-traffic areas to enhance efficiency, reducing average delivery time while maintaining excellent food quality standards.

Individual clients

Home Health Hospice Aid
04.2019 - 08.2021
  • Provided compassionate end-of-life care to hospice patients, managing daily activities, monitoring vital signs, and coordinating with healthcare teams.
  • Enhanced quality of life for patients through consistent emotional support, mobility assistance, and proactive health monitoring.
  • Facilitated patient comfort through medication schedule adherence and personalized care routines while maintaining detailed documentation of health changes.

Shift Supervisor

RiteAid
07.2008 - 11.2010
  • Led daily store operations, supervised team of associates, managed inventory control, and implemented loss prevention strategies while maintaining service excellence.
  • Orchestrated cash handling procedures, balanced multiple registers, and ensured compliance with company policies while mentoring new team members.
  • Coordinated shift schedules, resolved customer concerns, and fostered positive team environment through effective communication and support.

Education

Associates Degree - Business Mgmt.

Motlow State Community College, McMinnville, TN
08-2025

General Studies - undefined

White County High School, Sparta, TN
05-2003
Graduated with honors #4 in my class of 234 students. Was in Beta club. Typing skills at 46 wpm.

Skills

service excellence

Data preservation

Distribution planning

Troubleshooting techniques

Fulfillment coordination

Distribution services

Standard operating procedures (SOP)

Team development

Timeline

Individual clients - PPL-New York Healthcare
10.2024 - Current
Delivery Driver - DoorDash
07.2021 - 11.2023
Individual clients - Home Health Hospice Aid
04.2019 - 08.2021
Shift Supervisor - RiteAid
07.2008 - 11.2010
Motlow State Community College - Associates Degree, Business Mgmt.
White County High School - General Studies,
Tiffany MadduxCustomer service