Tiffany Malaska
Cleveland,OH
Summary
Sociable Server offering 10 years of experience delivering friendly, prompt service to customers. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.
Overview
11
11
years of professional experience
Work History
Server/Bartender
Rosewood Hudson
Hudson , Ohio
06.2019 - Current
- Detailed orientated; ensuring the guest had everything they needed from drinks to cutlery throughout their stay without having to ask.
- Great at upselling, by having product knowledge and offering my guest options without coming off aggressive.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Server/Bartender
Zeppes Italian Bistro
Hudson, Ohio
06.2013 - 08.2019
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Made cocktails and drinks for guest.
Server
Longhorn Steakhouse
Wooster , OH
06.2018 - 05.2019
- Learned great knowledge of the different cuts of steaks and temperatures; how to accurately describe how the streaks will look when presented to the table.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
Education
Hudson High School
Hudson, OH05-2015
Skills
- Detailed orientated
- Organized
- Driven
- Hard-working
- Respectful
Accomplishments
Zeppes
- Galo certified
- Completed multiple in-person company trainings on wine.
Timeline
Server/Bartender
Rosewood Hudson
06.2019 - Current
Server
Longhorn Steakhouse
06.2018 - 05.2019
Server/Bartender
Zeppes Italian Bistro
06.2013 - 08.2019
Hudson High School
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