Tiffany Marhoun
Yucaipa,CA
Summary
Dynamic caregiver with a proven track record at Visiting Angels Home Care, excelling in compassionate care and problem-solving. Enhanced patient outcomes through effective medication management and emotional support. Demonstrated adaptability and strong ethics, ensuring client satisfaction and safety. Increased efficiency by 20% through innovative care plan management and documentation practices.
Overview
2020
2020
years of professional experience
Work History
Caregiver
Visiting Angels Home Care
Head Housekeeper
Sherwood Arms Hotel
Running Springs, CA
04.2016 - 11.2019
- Mixed cocktails and beverages to meet customer preferences and ensure satisfaction.
- Operated bar equipment, including shakers, blenders, and dispensers efficiently.
- Maintained cleanliness of bar area, adhering to health and safety regulations consistently.
- Assisted in inventory management by tracking stock levels and ordering supplies as needed.
Owner/Operator
Completely Clean Homes
Calimesa, CA
10.2015 - 04.2016
- Managed daily operations to ensure high-quality cleaning services and customer satisfaction.
- Trained and supervised staff on effective cleaning techniques and safety protocols.
- Implemented inventory management system to track supplies and reduce waste.
- Developed marketing strategies to increase client base and enhance brand visibility.
Bartender
Top Dog Solon
Redlands, CA
04.2014 - 09.2014
Office Manager
RTS Custom Tile
Calimesa, CA
12.2000 - 06.2013
- Coordinated office operations to enhance workflow efficiency and productivity.
- Managed inventory of office supplies, ensuring timely replenishment and cost-effectiveness.
- Developed and maintained filing systems for easy access to critical documents.
- Facilitated communication between departments to support project alignment and collaboration.
Helper
RTS Custom Tile
Calimesa, CA
12.2001 - 02.2003
- Assisted in tile installation, ensuring precise alignment and adherence to design specifications.
- Operated specialized tools for cutting and shaping tiles, maintaining safety protocols throughout tasks.
- Collaborated with team members to prepare surfaces for tiling, enhancing overall project efficiency.
- Maintained cleanliness of work areas and organized materials, facilitating a safe and efficient workspace.
Hostess
Small World Cafe
Calimesa, CA
12.2000 - 12.2001
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements and minimize wait times.
- Collaborated with kitchen staff to communicate guest preferences and dietary restrictions.
- Assisted in training new team members on customer service protocols and cafe operations.
Bather
Yucaipa Dog and Cat Grooming
Yucaipa, CA
11.1999 - 12.2000
- Bathed and dried dogs and cats using appropriate grooming techniques and equipment.
- Maintained cleanliness of grooming area to ensure a safe environment for pets and staff.
- Assisted groomers by preparing animals for grooming sessions, including brushing and nail trimming.
- Provided excellent customer service by communicating with pet owners about their pets' needs.
Education
GED -
Rim of The World
Crestline, CA2002
Skills
Respectful and compassionate
Time management
Elderly care
Problem-solving
Dependable and responsible
Patient care
Daily living assistance
Multitasking and organization
Personal hygiene assistance
Basic housekeeping
Emotional support
Housekeeping
Strong ethics
Meal preparation
Housekeeping tasks
Relationship building
Compassionate care
Flexible schedule
Verbal and written communication skills
First aid and safety
Flexible schedule and availability
Patient companionship
Compassionate communication
Medical record-keeping
Medication and appointment reminders
Alzheimer's care
Direct patient care
Behavioral management
Medication management
Documentation
COVID-19 safety policies
Mobility assistance
Special needs care
Client documentation
Heavy lifting
Medication administration
Behavior redirection
Patient management
Client transportation
Incident reporting
Care plan assessment
End-of-life care
Care plan management
Hoyer lifting equipment
Progress documentation
Patient assessments
Complex Problem-solving
Care plan adherence
Records management
Transportation services
PPE usage
Medical records management
Records maintenance
Indirect patient care
Reliability and punctuality
Compassion and empathy
Active listening
Adaptability and flexibility
Verbal and written communication
Social interaction
Conflict resolution
Patient advocacy
Nutrition
Medication coordination
Timeline
Head Housekeeper
Sherwood Arms Hotel
04.2016 - 11.2019
Owner/Operator
Completely Clean Homes
10.2015 - 04.2016
Bartender
Top Dog Solon
04.2014 - 09.2014
Helper
RTS Custom Tile
12.2001 - 02.2003
Office Manager
RTS Custom Tile
12.2000 - 06.2013
Hostess
Small World Cafe
12.2000 - 12.2001
Bather
Yucaipa Dog and Cat Grooming
11.1999 - 12.2000
Caregiver
Visiting Angels Home Care
GED -
Rim of The World