Summary of Qualities Accomplished, professional with experience in senior management, supervising staff. Building partnerships, creating and executing programs and events to result in greater organizational efficiency and effectiveness.
Hi, I’m
TIFFANY McCann
Park
Summary
Overview
23
years of professional experience
Work History
Lowe's Home Improvement
Human Resources Manager
04.2020 - 05.2024
Job overview
- Handle all staffing needs when there is a need for hiring
- Drug testing and background checks for new hires
- Orientations, policy and procedures department training
- Payroll processing
- Time keeper, scheduler.
- Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
- Scanned and maintained confidential employee information and records.
- Created job descriptions and posted on various websites to attract new candidates within target market.
- Troubleshot and resolved problems with HR software to enhance production support and minimize downtime.
- Conducted pre-employment tests and in-person interviews.
Dollar Tree
Assistance Store Manager
02.2019 - 08.2021
Job overview
- Supervised guests at front counter, answering questions regarding products.
- Managed inventory control, cash control, and store opening and closing procedures.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
BIDEAWEE, Inc
Volunteer and Event Manager
02.2019 - 03.2020
Job overview
- Developed and executed program strategy to recruit, train, retrain and recognize volunteers
- Created and open and honest culture by monitoring and morale of the volunteers
- Coordinated onsite and offsite personnel related appointment, meeting and events
- Manage program budget for special events
- Human Resources Professional
- Responsible for direct supervision for event managers and volunteers at all office locations
- Assisted with the process of employment contract recruitment
- Maintained digital and electronic records of employees
- Utilize MS Excel for client tracking, scheduling orientation and background checks.
Starbucks Coffee Company
Operations Manager
04.2001 - 08.2019
Job overview
- Monitored team daily performance output to ensure customer volume need was met
- Performed daily store cash deposits and ensured daily store cash requirements were met
- Trained new staff on company policy, procedure
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Devised processes to boost long-term business success and increase profit levels.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Queens Village Committee for Mental Health
Social Service Liaison
12.2018 - 05.2019
Job overview
- Scheduled client’s appointments and answered all questions related to services
- Handled all client documentation for intake process
- Updated and filed all client documents
- Assisted with housing intakes and client referrals to available programs
Skills
- SKILLS SUMMARY
- Customer service
- Database management
- Excellent communication skills
- Team building skills
- Proficient in Microsoft suite
- Office management
- Business Administration
- Workforce Management
- Expense Tracking
- Payroll Processing
Timeline
Human Resources Manager
Lowe's Home Improvement
04.2020 - 05.2024
Assistance Store Manager
Dollar Tree
02.2019 - 08.2021
Volunteer and Event Manager
BIDEAWEE, Inc
02.2019 - 03.2020
Social Service Liaison
Queens Village Committee for Mental Health
12.2018 - 05.2019
Operations Manager
Starbucks Coffee Company
04.2001 - 08.2019
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