Summary
Overview
Work History
Education
Skills
Additional Information
Reference
Timeline
Generic

Tiffany McClure

Claims Adjuster
Mobile,AL

Summary

Motivated claim adjuster who specializing in personal, property and casualty loss and damages. Negotiates peaceful resolutions of all claims with emphasis on fairness and thoroughness. Trustworthy and dependable.

Overview

7
7
years of professional experience

Work History

Insurance Adjuster

Sedgwick
09.2021 - 11.2023
  • Evaluated insurance claims by conducting thorough investigations and analyzing policy coverage.
  • Negotiated fair settlements with claimants by effectively communicating the basis for decisions and collaborating on agreeable terms.
  • Maximized customer satisfaction by resolving complex claim issues promptly and professionally.
  • Saved company resources by identifying fraudulent claims through diligent examination of evidence.
  • Enhanced company reputation by providing excellent customer service during the claims process, ensuring positive experiences for clients.
  • Assisted policyholders in understanding the complexities of their coverage plans, helping them make informed decisions about their claims.
  • Coordinated prompt payments to clients after successful settlement negotiations were reached.
  • Evaluated insurance policies and analyzed damages to determine coverage.
  • Reviewed questionable claims by conducting agent and claimant interviews to correct omissions and errors.
  • Experience using Symbility software for estimating.

Insurance Adjuster

Pilot Catastrophe
01.2018 - 08.2021
  • Evaluated insurance claims by conducting thorough investigations and analyzing policy coverage.
  • Enhanced company reputation by providing excellent customer service during the claims process, ensuring positive experiences for clients.
  • Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
  • Investigated and assessed damage to property and reviewed property damage estimates.
  • Verified insurance claims and determined fair amount for settlement.

Certified Medical Assistant

Mobile Bay Physicians,
06.2016 - 07.2021
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.

Education

High School Diploma -

Murphy High School
Mobile, AL
05.1991

Skills

  • Claims Investigation
  • Damage Assessment
  • Reserves Recommendations
  • Professionalism
  • Continuous Learning
  • Customer Service
  • Decision Making
  • Critical Thinking
  • Empathy and Compassion
  • Casualty and Property Loss
  • Policy Investigations
  • Claims Processing

Additional Information

State Licenses:

Alabama

Texas

Georgia

Louisiana

Mississippi

Floridia (pending)

Reference

Team Lead - Amanda Gross (214) 687-8663

Team Lead - Rachel Cimoroli ( 219) 670-3458

Timeline

Insurance Adjuster

Sedgwick
09.2021 - 11.2023

Insurance Adjuster

Pilot Catastrophe
01.2018 - 08.2021

Certified Medical Assistant

Mobile Bay Physicians,
06.2016 - 07.2021

High School Diploma -

Murphy High School

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Tiffany McClureClaims Adjuster