Ian Nunez
san antonio,Texas
Summary
Driven professional with a strong background in insurance claims and warehouse operations, notably with Allcat Claims Service. Excelled in policy interpretation and customer service, enhancing client satisfaction and operational efficiency. Demonstrated innovation in claims investigation and a keen eye for detail, significantly improving process accuracy.
Overview
6
6
years of professional experience
Work History
Insurance Adjuster
Allcat Claims Service
08.2023 - 09.2024
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Collaborated with other departments within the organization to enhance overall efficiency in processing claims and improving client satisfaction levels.
- Evaluated insurance claims by conducting thorough investigations and analyzing policy coverage.
- Answered customer questions regarding deductibles.
Warehouse Order Selector
H.E. Butt Grocery Company
11.2021 - 08.2023
- Wrapped pallets in shrink wrap prior to loading.
- Picked and packed order items.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
Bus/Kitchen Hand
Bill Miller BBQ
11.2018 - 11.2021
- Cleaned and maintained work areas, equipment and utensils.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Education
High School Diploma -
Highlands High School
3118 Elgin Ave06-2021
Skills
- Policy interpretation
- Damage assessment
- Claims investigation
- Reserves recommendations
- Critical thinking
- Caseload management
- Database management
- Highly motivated
- Risk management
- Innovation and creativity
- Customer service
- Problem-solving
- Attention to detail
- Multitasking and organization
- Decision-making
- Verbal and written communication
Timeline
Insurance Adjuster
Allcat Claims Service
08.2023 - 09.2024
Warehouse Order Selector
H.E. Butt Grocery Company
11.2021 - 08.2023
Bus/Kitchen Hand
Bill Miller BBQ
11.2018 - 11.2021
High School Diploma -
Highlands High School
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