Tiffany McCuin
Grand prairie
Summary
Experienced Optometric Technician with excellent attention to detail and communication skills. Committed to helping licensed practitioners deliver top-quality care to patients. Highly competent in using industry standard equipment and instruments to conduct testing under direction of licensed optometrist.
Overview
4
4
years of professional experience
Work History
Optometric Technician
Switalski eye care
Grapevine
11.2024 - Current
Booking representative
American Airlines
Fort Worth
06.2023 - 08.2024
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Handled high-volume telephone and email enquiries to minimise backlogs.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity
- Educated customers on loyalty programs and benefits offered by the airline.
- Collaborated with other departments to ensure efficient operations.
- Assisted customers with flight reservations and itinerary changes.
Server Assistant
The Henderson Beach Resort & Spa
Destin
06.2022 - 08.2022
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Assisted customers with queries or requests to improve their dining experience.
- Provided menu knowledge to guests, resulting in informed meal choices.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Checked customer IDs to confirm age before selling age-restricted products.
Education
High School -
South Grand Prairie High School
301 W Warrior Trail Grand Prairie, TX 75052 United StatesSkills
- Outstanding customer service
- Adaptive team player
- Data entry
- Problem solver
Timeline
Optometric Technician
Switalski eye care
11.2024 - Current
Booking representative
American Airlines
06.2023 - 08.2024
Server Assistant
The Henderson Beach Resort & Spa
06.2022 - 08.2022
High School -
South Grand Prairie High School