Tiffany McDonough
Spokane Valley,WA
Summary
Organized customer service lead with over 8 years of servant leadership experience. Maintains perfect cash handling and years of exceeding sales goals. I am a fast learning progressive thinker looking to break into the cannabis industry through exceptional customer service and perfect attendance.
Overview
10
10
years of professional experience
Work History
All Star Trainer
MOD Squad
04.2013
- Traveled to new markets for store set up and squad training, ensuring the culture of passion, excellence and compliance was understood.
Crew Member
MOD Squad
08.2012
- Delivered the MOD experience through exceptional customer service and dedicated passion.
Sales Associate Specialist
Fred Meyer
Spokane, WA
02.2022 - Current
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Collaborated closely with fellow associates on joint projects or tasks to provide seamless service experiences for clientele.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
All Star Captain
MOD Squad
06.2014 - 07.2020
- Managed shift operations, as well as training new squad members
- Placed, and received product orders
- Maintained food safety and quality compliance to perfection
- Thrived within the MOD Family through shared values and opportunity to put people before pizza.
Education
GED -
Shoreline Community College
Seattle, WASkills
- Perfect cash handling and POS familiarity
- Superior customer service and communication skills
- Outstanding interpersonal skills and a friendly demeanor
- Goal and detail-oriented
- Highly motivated to be a collaborating team player
- Customer needs recognition
References
- Tony D'Aloia, District manager, VooDoo Doughnut, (206)538-7259
- Elizabeth Rice, District Manager, MOD Pizza (former), (360)306-0669
Timeline
Sales Associate Specialist
Fred Meyer
02.2022 - Current
All Star Captain
MOD Squad
06.2014 - 07.2020
All Star Trainer
MOD Squad
04.2013
Crew Member
MOD Squad
08.2012
GED -
Shoreline Community College